Centre Administrator (Maternity Cover)

Contract Type: Fixed Term (until 16th January 2026)

About the role:

We are looking for a Centre Administrator to join us in our Centre Administration department based at Shuttleworth College. As a Centre Administrator you will play a pivotal role in the success of our students by:

Assisting the department with a varied range of customer service and administrative activities and to implement Service Standards effectively

Administrating professional short course provision, part time courses in arboriculture, machinery, pesticides and floristry, from first point of contact to certification

Representing the department as a first point of contact by answering telephone enquiries and welcoming visitors.

Supporting the Head of Department, Course Leads, Advanced Practitioners and programme area staff by producing a range of professional business documents, to include meeting agendas, minutes, letters, emails, reports, on-line purchase requisitions and proof reading

Using various College software packages (EBS Student Database etc.) as required

Assisting with ensuring student data information is up to date

Assisting the Examinations Dept. and Student Data with various tasks, including registering of students for Exams, progressing Learners, exam invigilation, sending out of Certificates and any other duties assigned by the Centre Administration Team Leader

About you:

Good general education to include English at GCSE grade A*-C or equivalent

ITQ Level 2 (IT qualification) or ECDL Level 2 (European Computing Driving Licence) or RSA II (OCR) Word Processing or equivalent

Level 2 in Maths/Numeracy (GCSE or equivalent) or willingness to achieve Numeracy Level 2

Experience of working effectively in an office based environment

Experience of working effectively in a customer focussed environment

Strong working knowledge of Microsoft Word, Excel and PowerPoint

Evidence of high performance in previous roles/jobs

Experience of operating computerised and manual systems

Willingness to take minutes

Experience of working effectively with people from diverse backgrounds

Evidence of understanding how to promote equality and diversity within the job role