Director of Student Success

Applications are invited for the post of Director of Student Success in the Student Journey Division.

This full-time post provides an exciting opportunity to lead and develop a directorate of professional staff. The successful candidate will play a pivotal role in bringing Royal Holloway’s new strategy, RH2030s, to life, with a particular focus on shaping inclusive education and research via the Education and Student Experience strategic action plan. They will manage teams covering Access and Success, which will be key to delivering our new Access and Participation Plan and growing our student numbers; Careers and Employability, with a focus on developing skills for choice and opportunity that boost employability and graduate outcomes; and the Academic Quality and Policy Office, ensuring we maintain the highest quality educational experience via course validation and supporting academic regulations.

We are looking for an exceptional individual who is passionate about education, and student success and experience, with a track record of developing and leading teams that perform to the highest standards and provide service and support that demonstrate Royal Holloway’s values – daring, innovative, open, and respectful. Given our changing student demographics, we would welcome applications from candidates who have sector experience in designing and delivering educational experiences for a diverse range of students and in global contexts, in line with our ambition to be a university of social purpose.

They will be committed to continual professional development through participation in conferences and training events as appropriate, remain curious and interested in relevant developments in the sector with particular emphasis on educational technology and AI, and share this knowledge with colleagues. The Director of Student Success will work the closely with the Executive Director of Student Journey and Pro Vice-Chancellor, Education and Student Experience, as well as other senior colleagues around the university, to ensure we are providing excellent graduate outcomes.

In return we offer a highly competitive rewards and benefits package including generous annual leave and training and development opportunities. The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. The postholder will be expected to work closely with colleagues at our central London campus to ensure we provide careers support for students based there, which will include attending meetings and convening events and activities in London.

For an informal discussion about the post, please contact Nick Barratt, Executive Director for Student Journey nick.barratt@rhul.ac.uk 

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk 

Please quote the reference: 1024-316

Closing Date:   23:59, 22 November 2024  

Interview Date: week commencing 9 December 2024

Further details:   Job Description & Person Specification    

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