International Development Officer

This role is a UK-based, hybrid role based in Cheltenham, Gloucestershire.

About the role:

UCAS, in its role as the national admissions service, helps connect the world to UK higher education as the largest single gateway to undergraduate (UG) degree entry.

This customer-facing role is responsible for building sustainable, trusted relationships with key customers and stakeholders involved in international student mobility. The postholder will ensure that UCAS has a deep understanding of the current key challenges and opportunities facing its designated customer groups. They will also drive awareness and uptake of UCAS support, products and services to help enhance the experience of international applicants throughout their admissions journey.

Duties will include building UCAS’ profile in the sector; leading both short- and long-term projects; undertaking speaking and presenting opportunities; and generating new business and engagement opportunities.

Please read the full job description and accountabilities for full details of the role.

Skills, qualifications and experience:

• Academic degree in a related field or equivalent experience in business, marketing or international relations
• Experience of working within an international student admission, recruitment or partnerships team is highly desirable
• Proven ability of building positive, mutually beneficial relationships or partnerships, with strong interpersonal skills 
• Strong communication and presentation skills, with the ability to communicate effectively at a senior/decision maker level
• Excellent customer service and advocacy skills, experience of championing a customer/stakeholder group internally and externally
• Highly organised, with demonstrated use of initiative to ensure that the most efficient and effective systems are in place to support achieving the international strategy
• Resilient, able to work independently and effectively prioritise, problem resolution and ability to manage unplanned situations effectively
• Knowledge of and adaptability to a diverse range of cultures
• Willingness to undertake travel within the UK and occasionally overseas

Package:

• 30 days annual leave (plus 3 concessionary days over Christmas and your bank holidays!)
• Flexibility – UCAS positively supports Hybrid working for its employees, meaning you can work between home and the office in a way that suits you and the business and also has a comprehensive Flexible Working Policy
• A generous pension scheme
• Hundreds of high street discounts and offers with Perkbox
• Internal training and development
• Subsidised gym and café
• Be rewarded for going above and beyond with our ex-gratia bonus scheme and Celebrating U, our quarterly employee recognition scheme
• Dedicated volunteer employee networks promoting wellbeing, awareness and inclusion

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