Staff & Family Property Assistant (21942-1024)

Location: University of Warwick Campus, Coventry

About the Role

For informal enquiries, please contact Tina Maisuria (Staff & Family Property Manager) at tina.maisuria@warwick.ac.uk.

We are looking for a Staff & Family Property Assistant to join the Warwick Accommodation/Campus Cleaning Services team within the Estates Department.

The role requires you to work with a small team of assistants to provide effective and efficient customer service to tenants of staff and family properties across the University campus. 

This includes Responding to requests and/or complaints from tenants, general administrative work, financial administration, arranging and monitoring property repairs, carrying out mid-term tenancy inspections, assisting with assessments of each property and general maintenance and refurbishment, ensuring health and safety is maintained across all properties and controlling and issuing stock for properties. 

The hours of work will be 9am - 5pm Mon-Thurs and 9am- 4pm Fridays. This is a full-time permanent position. This is a 5 over 7 position which means on occasion you may be requested to work weekends and very occasionally evenings.

We will consider applications for employment on a part-time or other flexible working basis, even where a position is advertised as full-time, unless there are operational or other objective reasons why it is not possible to do so.  

About You  

We are looking for a candidate who has good customer service and administrative experience.

You should have good IT Skills and be confident with Microsoft Word, Outlook, and Excel. You should have a friendly and approachable manner.

Basic knowledge of current housing Legislation and regulations is desirable.

You will need to be a good team player, who works well with others and is keen to provide excellent customer service for our students, staff, and visitors to the University.

You should also be able to work under your own initiative to tight deadlines.

For further information regarding the skills required for this role please see the personal specification section of the attached job description.

CLOSING DATE:  Thursday 14 November 2024 at 11.55 pm

Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick's jobs pages. You will be routed to this when you click on the Apply button.

Advert information