Operations Officer (Dubai)

Location: Dubai, University of Brimingham 

This post represents an excellent opportunity to join an ambitious Top 100 world leading University as we continue to grow our long-term strategic mission in Dubai, the UAE and the wider region. Our campus reflects the very best of the University of Birmingham through our presence in Dubai.

Our ethos as a Professional Services team has been developed in line with the principles of being a Birmingham Professional. Here in Dubai this means that all Professional Services colleagues seek to collaborate effectively to ensure the needs of the whole campus community and our stakeholders are met. It also means that we work constructively together to provide a flexible range of service and support that adapt to the changing needs of the campus as we grow.

In addition, the duties listed below are illustrative of the general nature and level of responsibility of this post which is likely to change over time in response to the needs of the campus and as you develop your experience and skills. You will have the opportunity to develop and may also need to specialise your duties further, over time, in agreement with your manager.

In order to contribute to the success of the team and the University’s vision for the Dubai Campus the Professional Services team will be seeking to continue to recruit and develop colleagues who display:

• A high level of intellectual aptitude;
• Strong agility and a portfolio of skills that can adapt to meet changing circumstances;
• An innovative and creative mindset; and

Role Summary

The Executive and Corporate Office represent the Senior leadership of the University of Birmingham Dubai and support the delivery of central corporate services.

All members of the office work to execute the mission set out by the University’s Executive Board and Council and are required to work closely with colleagues from the Edgbaston campus to ensure that governance, policy and processes are effective and meet the needs of the wider university.

Main Duties

Operational Delivery:

• Manage Operations Administrators within the Dubai Operations division.
• Support the delivery of effective, efficient and compliant operational and administrative support ensuring an exceptional customer experience and high level of service.
• Provide support advice and guidance on a broad range of operational functions and respond to enquiries from academic staff, students and colleagues.
• Contribute to the development, review and continuous improvement of relevant procedures, plans, policies, processes and working practices.

Required Knowledge, Skills, Qualifications, Experience

• Educated to degree level or has a significant practical work experience evidencing the skills and ability to undertake the role.
• Experience in Higher Education would be advantageous.
• Ability to use Power Platforms e.g. PowerBI, PowerApps, Power Automate etc
• Experience in coordinating large events with an ability to use resources effectively.
• Proven ability to lead and be proactive. Experience in management is advantageous.

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

Closes: 6^th November 2024

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