Assistant Manager (Union House)

Salary on appointment will be £23,581 per annum with an annual increment up to £25,433 per annum.

Enjoy working in the hospitality industry but want a decent work/life balance? 

University of East Anglia’s Campus Kitchen are seeking a self-motivated Assistant Manager to support Union House catering operations, supervising teams, and providing support to all areas of the Union House catering operations where required. 

BOX is an afternoon into the evening pizza operation, served in the university bars with a menu consisting of hand-stretched fresh dough pizza, garlic bread, loaded nachos and dough balls. 

Unio is due for a light-touch refurbishment in January 2025. To accompany well-established offerings of bubble tea, barista prepared handcrafted coffees and in-house made traybakes, the menu will expand to include salad bowls and hot-held filled flatbreads. 

You will be a quick-thinking problem solver with a strong knowledge of catering operations. You’ll be organised and calm in your approach to operational dilemmas, and able to provide your very best support to staff and customer service throughout the day. 

Is this role for me?

You will communicate with and motivate front line staff; help to improve sales; offer exceptional customer service; maintain high standards; comply with all food safety requirements; and promote new initiatives. 

You will need experience in a catering customer facing role; be an excellent team player; possess good IT skills; and be able to communicate successfully with a variety of staff and customers. Some experience in shift management is preferred but not essential. Previous experience in a busy food service role is essential.  

This full-time role is available from 11 November 2024 on an indefinite basis. You will be required to work any 5 days in 7, with a mix of morning, afternoon and evening shifts as the business require. 

What are the benefits of working for UEA?

As well as working for a business that cares and supports the mental health and wellbeing of their personnel, you will also benefit from:

Benefits include:

• 34 days annual leave inclusive of Bank Holidays and University Customary days.
• Family and Work-life balance policies including considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependants, plus incapacity cover.
• Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

Closing date: 21 October 2024

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

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