Graduate Trainee Learning Resources and Skills Advisor (FTC)

Turning passion into purpose

An exciting opportunity has arisen for a Learning Resources and Skills Advisor at London South Bank University (LSBU) Southwark Campus.

This is a developmental post running over a 2-year fixed-term period, contributing to the delivery of library services, student customer services, and IT support. 

The post is suitable for graduates interested in a career in Higher Education, Libraries or IT support. Postholder will spend several months working with each team across our Customer Service dept based at in the library at LSBU’s Southwark campus. They will use the experience and knowledge they gain to contribute to the continuous improvement of LSCS services. 

Alongside colleagues in the Customer Services Team, they will assist library users in finding materials, answer student enquiries on a range of topics, and ensure the library environment is conducive to study including reshelving items.

This post will provide holders with the skills and experience to assume roles across the HE library and IT support sectors and will benefit from an in-house staff development programme. They will also have the opportunity to study for a qualification during their employment, selected from a range of relevant qualifications.

The training aspect of this post will also include the opportunity to attend presentations and learning events on the other areas of LSCS’s work – study skills and digital skills training, archives and open access provision, acquisitions, and library systems; to take part in external library visits and learning events in the HE/FE sector; and will include paid for membership of CILIP (Chartered Institute of Library and Info Professionals) during the period of your post.

About you: We are looking for an enthusiastic customer service professional with excellent communication, IT and teamwork skills to join our team.  

Please see the candidate pack for full details of the job description and person specification. 

Benefits and How to Apply:

As a leading Higher Education Institution LSBU offers staff a highly competitive benefits package including holiday entitlement starting at 26.5 days per annum, professional development opportunities and flexible working. Full details on the range of benefits we offer can be found here.

The person specification for this role alongside applicant guidance on what to submit within your application can be found within the candidate pack attached. Applications must be submitted via the "Apply Online" button below.

For an informal conversation ahead of applying please feel free to contact the hiring manager for this position, Sue Haslam, Customer Service Team Leader Staff Development haslamsc@lsbu.ac.uk

The closing date for applications is Wednesday 30^th October 2024 at 11.59pm

Interview/assessment - week commencing TBC

We are happy to talk flexible working and reasonable adjustments and aim to make our recruitment and selection process accessible to all, please contact us to discuss any support you need. The diversity of LSBU’s staff and students is a source of our strength and the richness of ideas and perspectives that this diversity brings makes LSBU a unique place to work.

Depending on individual circumstances, this role may be eligible for sponsorship under the UKVI Skilled Worker route, more details on this can be found within the candidate pack. 

If you have any questions related to your application, please email the recruitment team hrdsr@lsbu.ac.uk 

We reserve the right to close the vacancy early, should we receive sufficient applications.

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