Senior Administrative Officer, International

We are seeking a highly motivated, innovative thinking person to join our Global Recruitment Admissions and Marketing Operations Team.  In addition, the Senior Administrative Officer – International role, will also provide operational support to ONCAMPUS, the University’s foundation pathway provider and act as the deputy to the GRAM Operations Manager. 

We are seeking someone who can demonstrate excellent communication, organisational and inter-personal skills. You must be able to demonstrate that you can work accurately and within relevant policies and procedures. You will be an excellent team player with a proven ability to work proactively; problem solving is a huge element of our customer support.

What you will do:

You duties will include but are not limited to:

• Act as deputy lead for the Global Recruitment, Admissions, and Marketing Operations Manager and ensure the team is delivering efficient and effective support in line with agreed service standards to internal and external stakeholders. 
• Provide operational support to the ONCAMPUS pathway programme, including the comprehensive, effective, and efficient administrative support for strategic projects and day-to-day operations. 
• Co-ordinate and attend a range of engagement events and recruitment activities (virtual and in-person) for ONCAMPUS staff as well as their agents and students
• Handle enquiries from across GRAM with a primary operations support responsibility for the International Office 
• Co-ordinate inward visits from students, Agent partners and international schools
• Carry out regular meeting planning and coordination and minute taking

 About you – you will be 

• Friendly, well organised and adaptable with strong organisational skills and a customer service focus are essential.
• A proficient problem solver; problem solving is a huge element of our customer support.
• Organised and adaptable, taking a proactive approach to identify process, system and service improvements through the development of constructive relationships with key stakeholders;
• Possess excellent communication and interpersonal skills and a commitment to providing excellent customer service;
• Have excellent time management and organisational skills and the ability to manage your own workload effectively to meet business requirements;  
• Have a keen eye for attention to detail;
• Be flexible and willing to undertake other duties as required by relevant colleagues;
• Have experience of processing and analysing data sets using multiple systems;
• Be a competent user of Microsoft Office, particularly Word, Excel and Share Point.

Working at the University of Southampton

Check out the staff benefits and why you should join us at the University of Southampton.

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

To informally discuss this position, please contact Julia Furse j.furse@soton.ac.uk

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