KTP Operations Coordinator

Location: Aston University John Cadbury House

Aston University is a sector leading provider of Knowledge Transfer Partnerships (KTP) in the UK. KTP (http://www.ktp-uk.org/) is a well-established Innovate UK programme that has been helping businesses to improve their competitiveness and productivity through the better use of knowledge, technology and skills that reside within UK universities. We require an enthusiastic and diligent individual to join the Research and Knowledge Exchange Team to support continued growth and deliver outstanding service to our KTP Partners.

You will provide the administration for Aston University’s (KTP) portfolio. You will be responsible for managing your own caseload of projects, acting as a main point of contact, working closely with colleagues to provide an effective, efficient and customer focused support service to company partners, academic staff, KTP Associates, KTP Advisors and Innovate UK. You will assist the continual development, improvement and implementation of processes and systems, and take a lead on new initiatives.

The successful candidate will be educated to degree level or A Level or equivalent with experience of working in an administrative role in a commercial or Higher Education setting, dealing with a wide range of staff and customers at all seniority levels. You will work as part of an experienced team, with a clear customer focus and have excellent IT, communication, interpersonal and organisational skills.

You will represent Aston University at KTP meetings at our company partner premises or online, delivering a high quality, professional support service to stakeholders. 

The role offers an excellent opportunity to support impactful University Business Engagement, with the option to undertake training & development and follow a career path in Knowledge Exchange.

The post is based at Aston University’s John Cadbury House premises in Central Birmingham, however the University supports dynamic working practices, working in the location that best suits the task at hand, whether that be working remotely from home, on campus or at company partner premises. 

What we offer:

• Aston University is a vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
• Hybrid working is possible for this role, which means working both on campus and from home depending on the activity. Further information on hybrid working can be found here.
• Excellent training and development opportunities.
• A generous annual leave scheme with 30 days bookable leave and a further 13 days of bank holiday and University closure days.
• Everyday discounts to a number of activities and retailers.
• Great family-friendly policies.
• On-site gym and pool with discounted staff membership available.
• Further information on our Benefits and Rewards can be found here.

Further details: University Information

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. 

Aston University is an equal opportunities employer and welcomes applications from all sections of the community.  It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, including race and sexual orientation, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston

Closing Date: 23.59 hours GMT on 27 October 2024

Interview Date: 07 November 2024

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