Head of Student Support and Access

Chiswick Park Campus

Richmond American University London is now seeking to appoint a Head of Student Support and Access to manage the day-to-day of the undergraduate and postgraduate support services office and to ensure the delivery of a diverse, supportive and fulfilling student experience for all students at Richmond to increase student progress, retention and success.

The Head of Student Support and Access will also lead all new student orientations (and other all University events) and lead a team of front-facing staff to support student health, wellbeing, access, student accommodation and student leadership. They will serve as Deputy Chair of the Student Experience Committee and lead the Student Code of Conduct Committee.

The preferred candidate will have extensive experience of working in international higher education and in the area of student support and wellbeing. The ideal candidate will have a proven track-record of student support with measurable outcomes and experience planning, executing and evaluating large-scale events, and will be comfortable with public speaking and have presentation skills.

About Richmond American University London

Richmond American University London is a unique institution, global in outlook and in practice, diverse and cosmopolitan in its culture. A leading private and not-for-profit institution, we are dually accredited in both the United States, by the Middle States Commission on Higher Education, and registered with the Office for Students in the UK. Our students receive both UK and US degrees, bringing together the best of British and American higher education.

Operating in London since 1972, our mission is to educate and inform future generations by providing them with the knowledge and support to think critically, the freedom to challenge assumptions and the skills to work with others. Our distinctive, multi-disciplinary Liberal Arts degree programmes offer a holistic approach to teaching and learning that focuses on developing academic and personal skills to enable our students to make positive contributions through employment, personal development, and public service after graduation.

Following the move to our new state-of-the-art campus in Chiswick Park, West London, we are developing a new strategy that will see the University grow and further diversify its student body, broaden and diversify is academic offer and expand its international partnerships.

Richmond is an equal opportunities employer; a Basic or Enhanced DBS check is required for this position. For further information about the University, please visit: www.richmond.ac.uk

To review the full job description, please visit: https://www.richmond.ac.uk/about-richmond/work-for-us/

Interview dates: 1^st week in December 2024

To apply for this role, please email your CV and supporting statement, together with details of three recent work-related references to hr@richmond.ac.uk (via the ‘Apply’ button above).

Please note that while submitted applications will be acknowledged, we are unable to provide individual feedback to applicants.

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