Business Operations Officer

About us

The Faculty of Natural, Mathematical & Engineering Sciences (NMES) comprises the Departments of Chemistry, Informatics, Mathematics, Physics and Engineering and is looking to recruit a full time Business Operations Officer in our Engineering department.

Recently re-founded, the Department of Engineering is rapidly expanding into a world-class research and teaching department. Research currently focuses on robotics, telecommunications and biomedical engineering, but we are looking to establish new research themes.

The Department is supported by an experienced and passionate professional services team, working in partnership with academic colleagues, as well as faculty and central directorates (e.g. admissions, students and education, human resources, research, management accounting services, estates and facilities), to provide a high-quality administrative support service and student and staff experience.

About the role

The Business Operations Officer is a key point of contact for enquiries to the Business Operations Team and works as part of a team to ensure consistent management and delivery of departmental operations by providing high quality and effective administrative support, in accordance with university and Faculty priorities, timelines and policies.

The role holder will provide administrative support in selected sub-areas of the business function, which includes finance, expenses, procurement, auditing, HR, events management, web editing, space management, health and safety, business continuity, information and data management and general projects.

You will actively contribute to the delivery of the faculty’s business function and role model a culture of professionalism with a focus on providing responsive and timely customer service. The role holder will also share best practice with colleagues and help promote new ideas for better and more effective and efficient delivery of services.

The role will be based at the Strand campus, in the heart of Central London. Professional services staff are currently working on a hybrid basis, meaning the role holder will spend part of their working week on campus and the remainder working remotely.

Information on the Department of Engineering and the Faculty of Natural, Mathematical and Engineering Sciences can be found at the following links:

 https://www.kcl.ac.uk/engineering  

 https://ww.kcl.ac.uk/nmes

This is a full time / part time post (35 Hours per week), and you will be offered an indefinite  contract

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Educated to A-level or equivalent
2. Excellent IT skills, including MS Office, SharePoint, databases
3. Excellent written communications skills, with a high standard of English
4. Excellent customer services skills
5. Excellent organisational and time management skills
6. Excellent attention to detail and high degree of accuracy
7. Experience of office administration
8. Experience of dealing with budgetary and financial processes

Desirable criteria

1. Experience of working in a Higher Education Institution
2. Experience of committee administration
3. Experience of current Health & Safety legislation for an office environment

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

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