Customer Excellence Assistant

Are you looking for an exciting opportunity to join our team, based at our new £36m Jubilee Sport and Recreation Centre? 

We are looking for a team member to support us in delivering an excellent service to our students, staff and wider community.  

The successful candidate should be IT literate and a successful communicator, as communicating with our users will be a key part of this role.  

You will champion our services and offerings and support all functions of sport across University of Southampton; you will be part of a high performing team who strive to make a positive difference to our users' experience. In addition, you will provide valuable administrative support for fellow colleagues within the Customer Excellence team and must be willing to work on a shift pattern, including work at weekends and bank holidays.

Shift Pattern:

Thursday: 15:30 – 22:30 

Friday:  15:30 – 22:30

Saturday: 14:30 – 22:30

Sunday: 14:30 – 22:30

This role is based at Jubilee Sport and Recreation Centre (Highfield Campus) and may require travel and work to other sport facilities at The University.

Individuals matter at the University of Southampton, and we are committed to promoting an inclusive culture, so we want to get to know you.  Southampton Sport are also committed to developing you, so make sure you let us know about your professional goals.

For more information before starting the application process, please contact Southampton Sport by emailing southamptonsport@soton.ac.uk (please add to your email: FAO Darshan Raman – Customer Excellence Supervisor).

Further details:

We are committed to equality, diversity and inclusion and welcome applicants who supports our mission of inclusivity.

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