Back to search results

Visitor Experience Assistant - 8 positions

University of Oxford - Ashmolean Museum

Location: Oxford
Salary: £24,181 (per annum, pro rata) (Grade 2)*
Hours: Part Time
Contract Type: Fixed-Term/Contract
Placed On: 30th August 2024
Closes: 13th September 2024
Job Ref: 175028

Location: Beaumont Street, Oxford, OX1 2PH

About the role

Based in the beautiful Ashmolean Museum, you will deliver a world class experience for our visitors by acting as the museum’s ambassador. You will interact with a various range of people and respond to visitor’s questions and needs. Using product knowledge, you will welcome and inspire our visitors as well as encourage visitor giving (donations).

To help you achieve this, we will provide comprehensive and structured training alongside development opportunities.

There are 8 part-time vacancies available with varying hours and shift patterns:

  • 35 hours per week / 0.96 FTE x3 (both weekend days)
  • 26.25 hours per week / 0.72 FTE x1 (both weekend days)
  • 24.5 hours per week / 0.67 FTE x1
  • 19.25 hours per week / 0.53 FTE x3

All shift patterns will involve working at least one weekend day, with some patterns including both weekend days. This role is fixed-term until December 2025.

This role will involve regular manual handling and some lone working. Full training will be provided.

About you

Are you a passionate and friendly person?

Do you enjoy working as a team?

Are you good at solving unexpected problems?

Do you love museums?

We would love to hear from you!

It would be bonus if you have experience in a customer-facing role in a heritage environment or/and a working knowledge of another language.

What we offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

  • An excellent contributory pension scheme
  • 38 days of annual leave
  • A comprehensive range of childcare services
  • Family leave schemes
  • Cycle loan scheme
  • Discounted bus travel and Season Ticket travel loans

More information is available at hr.admin.ox.ac.uk/staff-benefits

How to apply

You will be required to upload your CV and a supporting evidence form using the attached template as part of your online application. Your supporting evidence form should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. Both documents listed above must be submitted to be considered for this role.

Only applications received online by 12:00 midday (BST) on Friday 13th September 2024 can be considered. Interviews are expected to take place on 26 or 27 September 2024 as a group assessment day, candidates to attend one day only. Shortlisted candidates must be available to attend on either of these days.

Recruitment drop-in event

Join us on Friday 6th September in the Learning Studio at the Ashmolean Museum 14:30 – 16:30 to find out more about the Visitor Experience Assistant role.

  • Get the chance to learn more about the Ashmolean
  • Meet Ashmolean staff and ask us questions
  • Get advice on your job application and the supporting evidence form we use

*An automatic annual increment each year will be paid up to (and not including) the discretionary range within the University of Oxford’s grade 2 salary scale.

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Advert information

Type / Role:

Subject Area(s):

Location(s):

Job tools
 

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Ok Ok

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Manage your job alerts Manage your job alerts

Account Verification Missing

In order to create multiple job alerts, you must first verify your email address to complete your account creation

Request verification email Request verification email

jobs.ac.uk Account Required

In order to create multiple alerts, you must create a jobs.ac.uk jobseeker account

Create Account Create Account

Alert Creation Failed

Unfortunately, your account is currently blocked. Please login to unblock your account.

Email Address Blocked

We received a delivery failure message when attempting to send you an email and therefore your email address has been blocked. You will not receive job alerts until your email address is unblocked. To do so, please choose from one of the two options below.

Max Alerts Reached

A maximum of 5 Job Alerts can be created against your account. Please remove an existing alert in order to create this new Job Alert

Manage your job alerts Manage your job alerts

Creation Failed

Unfortunately, your alert was not created at this time. Please try again.

Ok Ok

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

 
 
More jobs from University of Oxford

Show all jobs for this employer …

More jobs like this
Join in and follow us

Browser Upgrade Recommended

jobs.ac.uk has been optimised for the latest browsers.

For the best user experience, we recommend viewing jobs.ac.uk on one of the following:

Google Chrome Firefox Microsoft Edge