Location: | Salford |
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Salary: | £24,248 to £26,445 |
Hours: | Full Time |
Contract Type: | Permanent |
Placed On: | 23rd August 2024 |
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Closes: | 1st September 2024 |
Job Ref: | 2637 |
Are you passionate about customer service? Are you resilient and a strong team player? Are you looking for a job that will engage you and bring you high levels of job satisfaction? If so, the role of askUS Student Adviser at the University of Salford could be the right one for you.
Based in the flagship team in askUS (the University’s one-stop-shop for student support services, which includes Student Support, Student Registry and Income and Treasury) you will be the first point of contact for customer enquiries through multiple contact points, including face-to-face, live chat, email, telephone, and video calling. Passionate about customer care, you will hold our students at the heart of our service and will constantly look for ways to develop and improve our provision.
In return we will invest in your training and development, supporting you to grow your knowledge and experience across the entire askUS service portfolio. Our vision is to deliver innovative and inclusive services, supported by a dedicated team of colleagues who aspire to be the best in the sector, and we’re looking for candidates who want to join us on our journey.
We are continuing to grow our askUS provision, offering support and services to students at the times and in the places that they need us, and our core opening hours.
Successful candidates will be required to work shifts within our opening hours: Monday to Thursday 08:00 – 18:00, Friday 08:00 - 17:00 and Saturday 10:00 -18:00.
All appointments will be made on merit, and as an equal opportunities employer, we welcome applications from all suitably qualified persons.
In recognition of our commitment to create a diverse team that draws from our widest talent pool we would particularly encourage applications from groups who are currently under-represented at this level, which in this case is our minoritised ethnic applicants.
What’s in it for you? – the benefits
However you identify, whatever your journey has been to get here, come and join us at the University of Salford where we are all proud to belong!
For more information and to apply for this vacancy, please visit: askUS Student Adviser - University of Salford VX (tal.net)
At the University of Salford we are committed to an inclusive approach to promoting equality and diversity.
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