Senior Business Operations Officer

About us

The Faculty of Natural, Mathematical & Engineering Sciences (NMES) comprises Chemistry, Engineering, Informatics, Mathematics, and Physics – all departments highly rated in research activities and a wide-ranging portfolio of education programmes.

Supporting staff is important to us and we offer a range of provision including flexible working, caring support (including a Parenting and Carers Fund and the Carer’s Career Development Fund), training, and a variety of diversity and inclusion networks. Staff can apply for flexible working to help them balance the demands of their professional and personal commitments and we offer comprehensive leave policies for parental, adoption, surrogacy, dependant and shared leave.

The university is making investment in NMES and both student and staff numbers are growing. Our staff come from over 45 countries and 56% of our students are from outside the UK. Principally located on the Strand Campus in the heart of central London, further details available at www.kcl.ac.uk/nmes.

About the role

The Faculty of Natural, Mathematical and Engineering Sciences is looking to recruit a Senior Business Operations Officer who will have responsibility for delivery of services underpinning the business functions in the department which includes HR, finance, procurement, auditing, space, health and safety, and other general projects.

The Senior Business Operations Officer works as part of a team to ensure consistent support and delivery of departmental operations by providing high quality and effective administrative support, in accordance with university and Faculty priorities, timelines and policies. In the delivery and coordination of administrative support, you will be responsible for utilising resources to ensure consistent and effective service delivery. You will provide guidance within the department business team and wider faculty business function to enable the team to provide a high level of customer support to relevant stakeholders.

The role holder will actively contribute to and help the delivery of the faculty’s business function. They will role model a culture of professionalism with a focus on providing responsive and timely customer service. The role holder will also share & develop best practice solutions with colleagues and coordinate the promotion of new ideas for better and more effective and efficient delivery of services.

This is currently a hybrid role and the role holder will spend part of their working week on campus and part of the week working remotely.

This is a full time post and you will be offered an indefinite contract.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Excellent IT skills, covering Microsoft 365 (including Office) & data management
• Excellent written and spoken communication skills, with a high standard of English
• Strong interpersonal skills, ability to interact with a wide variety of people in a professional & assured manner
• Strong organisational and time management skills with the ability to multi-task & balance competing priorities in a busy, pressured work environment
• Ability to work with and manipulate data with strong attention to detail & high degree of accuracy
• Experience of running budgetary and financial processes
• Experience of HR activity, including recruitment
• Experience of supporting process & system change

Desirable criteria

• Educated to degree level or equivalent
• Experience in Higher Education environment

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply”.

Advert information