Academic Engagement Coach, Full time (10 Month Fixed-Term contract)

We are looking for Academic Engagement Coaches to join the Student Support and Success Directorate.

Academic Engagement Coaches are at the heart of our work supporting our students most ‘at-risk’ of not achieving good academic outcomes (in particular continuation and completion). You’ll work as a part of specialists and with students every day, designing study plans and working with academic colleagues and specialist professional services teams to ensure that we put in place early interventions for ‘at-risk’ groups and respond rapidly to indicators of low student engagement.  You will be responsible for identifying, planning, and monitoring the impact of our interventions with students.

Academic Engagement Coaches will be expected outstanding communicators, with a commitment to supporting every single student. You’ll be proactive, engaging, and confident in your approach, no issue will be too large or too small for you to get to grips with. You’ll be working with students every day and using your networks across the University to identify the best way to support students. You’ll lead meetings, make data lead decisions, and be involved in critical moments in the student journey. You’ll also be linked with a school/faculty, developing strong relationships with those that matter most. The ultimate goal is to support every student to progress throughout their course, achieve in their studies and graduate.

We are London’s Campus University, based on a beautiful 54-acre parkland campus. This short video will give you a taste of life at our wonderful campus and its excellent facilities.

Professional Services/Support staff up to Grade RU6 have access to the Local Government Pension Scheme; and on RU7 and above, have access to the University’s Retirement Savings Group Pension Plan, a defined contribution scheme, provided by Royal London.  Our full range of benefits are available here.

Further information can be found on the job description.

If you would like to apply for this excellent opportunity, please click on the ‘Apply’ button, above.

If you have any specific questions on the role, please contact: 

Luke Davy, Student Engagement and Retention Manager.

The University is committed to promoting diversity and equality of opportunity and aims to create a culture and environment where students and staff are treated fairly. The University is an equal opportunities and ‘disability confident’ employer. 

The closing date for completed applications is: 30 August 2024

It is expected that interviews will be held on 10 September 2024

To enable us to respond to the market, we may interview before the closing date, so please don’t hesitate to get your application completed.

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