Applicant Compliance Adviser

Oxford Brookes University is looking to appoint an Applicant Compliance Adviser on a full time permanent basis.

Overall Purpose of the post of Applicant Compliance Adviser:

Oxford Brookes is a leading modern institution with big ambitions. We are seeking to increase our global footprint, broaden access to an Oxford Brookes education, and further enhance our reputation as a leading global university.

The Admissions Office is at the heart of these ambitions, playing a key role in the achievement of the University’s objectives through the delivery of a fair and transparent admissions process that enables equitable access for those students with the potential to succeed at Oxford Brookes. The Admissions Office sits within the Directorate of Marketing, Recruitment and Engagement; a confident and ambitious team of colleagues who apply professional skills and expertise to make every contact count and to make a valued contribution to the University’s objectives.

The Applicant Compliance team is responsible for providing a high quality customer focussed and efficient service in the issuing of CAS to International applicants and agents. The team plays a key role in ensuring the University’s compliance with UKVI regulations, working closely with colleagues in the Admissions Office as well as Global Recruitment & Partnerships teams and International Student Advice and Compliance Teams.

Applicant Compliance Advisers use defined processes and an in-depth understanding of entry criteria and UKVI regulations to prepare CAS for prospective International students. They provide high levels of accuracy, working to standard operating procedures and agreed turn around times. They also provide high quality personalised information and guidance to prospective students and applicants on the CAS process.

Qualifications and Experience for the post of Applicant Compliance Adviser:

We want to hear from candidates who have experience of;

• Level 3 qualified (A levels or equivalent) including an excellent standard of written and spoken English.
• Experience of delivering a high quality customer experience.
• Experience of delivering high levels of accuracy, including at periods of significant workload.
• The post holder will have excellent ability to work efficiently and accurately within a database and/or CRM system
• Knowledge and understanding of the UK and/or international applicant journey is desirable. 

As part of the application process all applicants are required to complete our online application form by clicking on the “Apply for Job” button on the Oxford Brookes vacancy page. You will be routed to this when you click on the above “Apply” button. All parts of the application form should be completed and in the section of the form called “Supporting Documents”, applicants must upload their CV and a Personal Statement. To complete the Personal Statement part of the application, applicants must download the Personal Statement document which is part of the advert below and complete the form, providing examples and explaining how they meet each item detailed on the document. The Personal Statement must then be uploaded to the application form along with the CV.

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