Student Records Assistant Manager

The Role and the Department

The Assistant Student Records Manager is a member of the Student Records Team with day to day responsibility for key business processes relating to the student record throughout the student lifecycle from enrolment and registration to completion and award. The role liaises with a variety of central teams, academic departments and colleges to ensure all student related data is complete and accurate. They also ensure that the onward use of student data meets the university and external regulatory requirements (e.g. HESA and Office for Students).

You will support the Student Records Manager and work closely with the other assistant managers in the team to deliver this key service area for the University.

The role holder will specialise in one or more of the following areas:

• Undergraduate
• Postgraduate
• Flexible learning.

Student and Academic Services Directorate

Student Registry is part of the Student and Academic Services Directorate. The Student and Academic Services Directorate provides a professional administrative support service to staff, students and potential students of Durham University.

The Academic Registrar is the head of the department and is responsible to the Pro-Vice Chancellor (Education) for its management. The following services fall under the remit of the Student and Academic Services Directorate:

• Academic Registrar’s Office
• Curriculum, Learning and Assessment
• Student Immigration and Funding
• Student Recruitment and Admissions
• Student Registry

All of the services are based on the Mountjoy site in Durham City.

Student Registry deliver student focused services and business processes, such as enrolment and registration, timetabling, examinations and assessment outcomes, statutory body data returns and provision of student management information, degree certificates and academic transcripts, student letters and other documentation and degree verification.

The Student and Academic Services Directorate operate a hybrid working model with the opportunity to split working at home and in the office, which is in the Palatine Centre, South Road, Durham.

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