Registry PBS (Points Based System) Team Leader

Contract Type: Fixed Term Contract up to March 2025

If you are interested in the role, we would encourage you to apply even if you feel that you do not meet all of the criteria but can demonstrate transferable skills.

Student Administration within Registry is primarily responsible for the progression of students from Registration to Graduation, and the maintenance of their associated student records. Over 8,000 students from 150 countries worldwide choose to study with us, and the University holds a Home Office sponsor licence to enable it to recruit international students. As a sponsor of international students, Registry is required to carry out a range of duties in order to ensure compliance with the requirements of the licence. 

The PBS Team Leader will work as part of a Registry PBS team dedicated to developing, monitoring and reviewing procedures relating to Student route visa and non-Student route visa international students and ensuring that the University remains compliant with the requirements of its sponsor licence. The remit of the role covers PBS activity for both taught and research students and therefore the post holder will be required to have an understanding and knowledge of all levels of study, and to facilitate collaborative working across the PBS team. 

The post holder will be responsible for implementing and reviewing existing Registry policies and procedures in accordance with University legislation and Home Office requirements to ensure Home Office immigration compliance, and for developing, enhancing and improving processes in response to changes to immigration rules and guidance and University legislation. The post-holder will also provide support for Registry-wide systems development and projects. 

Required Knowledge, Skills, Qualifications, Experience

• A good honours degree or relevant experience, such that the tasks detailed in the job description can be carried out effectively.
• Experience of driving process review and development, including experience of planning, reviewing and documenting complex procedures.
• Ability to work with complex multi-user databases.
• Excellent interpersonal and communication skills, including ability to influence and persuade others, and to develop positive and productive relationships with customers and colleagues.
• Able to demonstrate excellent organisational skills including the ability to appropriately prioritise workloads (own and others), to effectively multi-task and to work productively and effectively under pressure and to tight deadlines.
• Evidence of being able to use initiative and own judgment effectively and appropriately.
• Exceptional IT skills including with MS Office suite as well as large multi-user databases, with a proven ability to learn new systems/software packages quickly and thoroughly is essential.
• Proven ability to learn new processes quickly and thoroughly.
• Knowledge, gained through practical experience, of the issues related to the management and development of complex multi-user systems.
• Evidence of excellent attention to detail and ability to complete work to a high level of accuracy.
• Able to demonstrate a flexible approach to working and learning styles.
• Evidence of successfully resolving complex and challenging problems and determining a way forward.
• Excellent numeracy skills.

Informal enquires can be made to Joe Stewart Watkins - j.j.watkins@bham.ac.uk.

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

Valuing excellence, sustaining investment.
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

Closes: 14/08/2024

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