Head of Operations

Interview Date: Thursday 29 August 2024

The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research.

We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee.   

Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.

In addition to salary, you will receive a generous annual leave entitlement of 25 days holiday plus 7 university closure days and 8 bank holidays, a generous pension, access to world-class leisure facilities on campus, a range of travel schemes, and supportive family friendly benefits including an excellent on-site nursery. The University supports a blended working policy, with staff required on campus two or three days a week, dependent on role.

The role

We are seeking an experienced Head of Operations to join our growing RII function and be a member of the RII Senior Leadership team. The Head of Operations will ensure that processes, systems, infrastructure are in place to support the research and innovation ambitions of the University and ensuring consistency and quality of service across RII.  In this role, you will be crucial in leading the operational teams, enabling them to provide excellent support to the academic community, including through systems, projects and contracts.  You will also work closely with the Faculty Research and Innovation Office (FRIO) Managers to ensure that processes and policies are fit for purpose and applied consistently.  The successful candidate will be confident in leading on process improvements and embracing change. This is a permanent contract.

About you

You are an experienced Research Support Manager or equivalent with a proven track record in delivering services, operations and leading on change. You possess excellent communication and relationship-building skills, with the ability to engage and inspire colleagues. You are adept at process improvement and can manage multiple projects simultaneously and have a strong understanding of research in the higher education setting. Experience in research systems or contracts is a plus. You are proactive, resourceful, and thrive in a friendly and ambitious environment.

How to apply

Please apply online. If you have any queries please contact Gill Fairbairn, Director of Research, Innovation and Impact (g.fairbairn@surrey.ac.uk) or Julie Kemp, Research, Innovation and Impact Support Officer (j.kemp@surrey.ac.uk).

Interviews will be held on Thursday 29 August, 2024.

This will be an in-person interview held in Guildford.

Further details:   

For more information and to apply online, please download the further details and click on the 'Apply' button above.
 
In return we offer a generous pension, relocation assistance where appropriate , flexible working options including job share and blended home/campus working locations (dependent on work duties), access to world-class leisure facilities on campus, a range of travel schemes and supportive family friendly benefits including an excellent on-site nursery.

Click here to find out more about the benefits we offer to support you.

The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all.  We place great value on diversity and are seeking to increase the diversity within our community.  Therefore we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.

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