Student Programmes Officer

Location:  Bailrigg, Lancaster, UK

Interview date: To be confirmed

The Faculty of Science and Technology is seeking to recruit a full-time Student Programmes Officer. The post will be based in Lancaster Environment Centre (LEC) and will lead and manage a team of student-facing professional services staff. The Student Programmes Officer works closely with academic colleagues in the department and engages with colleagues from across the faculty and wider university to support the delivery and administration of student programmes and modules, and the student experience for both undergraduate and postgraduate taught students and postgraduate research students. The team comprises six administrators and is part of a wider Education Services Team, led by the Faculty’s Education Services Manager.  

You will be based in Lancaster Environment Centre but would be expected to work within other academic departments of the faculty as required.  

About you 

You will: 

• Be able to demonstrate experience of managing a team of people or supervising colleagues to drive results and ensure effective change and continuous improvement.  
• Be a self-motivated team player, with a commitment to professional development, for yourself and your team. 
• Have experience of delivering high quality administrative services in a Higher Education or other relevant environment. 
• Be able to take the lead on quality assurance, quality enhancement, timetabling and assessment processes. 
• Be able to demonstrate competent IT skills and the ability to work with new systems and software in an evolving digital environment. 

The benefits of the role

Generous holiday leave - 25 days (pro-rata) annual leave plus University closure days and bank holidays.

Access to employee pension scheme, and annual flexible benefits scheme.

The Faculty and department offer a highly collegial and stimulating environment for career development based on our values and embedded Equality, Diversity and Inclusivity (EDI) considerations and actions. We are committed to family-friendly and flexible working policies on an individual basis as well as the Athena SWAN Charter, which recognises and celebrates good employment practices undertaken to address gender equality in higher education and research. Furthermore, we are active and progressive around sustainability, wellbeing and decolonising agendas.

 LEC is a large department with over 800 students across undergraduate, taught postgraduate, and postgraduate research programmes, over 80 academic staff, 50 research staff and over 50 professional services staff (administration, business-facing and technical). LEC’s teaching and research focus on the environment, spanning across social and natural sciences.

Further information about the Faculty of Science and Technology can be found at www.lancaster.ac.uk/sci-tech and about Lancaster Environment Centre at www.lancaster.ac.uk/lec/. 

The start date is as soon as possible.

Informal enquiries are encouraged and can be made to Rebecca McDonough (Faculty Education Services Manager) at r.l.mcdonough@lancaster.ac.uk.

Further details:

• Job Description
• Person Specification

Please note: unless specified otherwise in the advert, all advertised roles are UK based.

Find out what it's like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.

The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues.

We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.

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