Library Customer Services Assistant

Interviews are expected to be held on 28/29 August 2024

3 roles available: Saturday and Sunday all year round 9am until 5pm x2 and 4.30pm until 12.30am x1

Salary: Grade 3 (£22,214 - £23,144 p.a. Depending on experience)

This role will be based on the University campus, with scope for it to be undertaken in a hybrid manner. We are open to discussing flexible working arrangements. 

You will be working as part of a team providing high-quality front-line support to the University’s staff and students, and to external customers across our libraries as required. Main duties include ensuring our Libraries are welcoming spaces for visitors as well as answering enquiries and assisting our customers in getting the most out of our spaces and services.  

You will be allocated to a particular Library as your base site. You will from time to time be required to work across other campus library sites to provide cover for Service points in line with operational needs.   

This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas

What we offer in return

• 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) – that’s 42 days a year!
• Generous pension scheme options plus life assurance.
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!  

To explore the post further or for any queries you may have, please contact:

Ben Edwards, email B.Edwards@leeds.ac.uk 

Further details:

• Candidate Brief

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