Allocation and Sales Manager (Accommodation) - 10667

Location: Brunel University London, Uxbridge Campus

Salary: Grade 8 £44,240 to £48,093 inclusive of London Weighting with potential to progress to £56,903 per annum inclusive of London Weighting through sustained exceptional contribution.

Brunel University London was established in 1966 and is a leading multidisciplinary research-intensive technology university delivering economic, social and cultural benefits. For more information please visit: https://www.brunel.ac.uk/about/our-history/home

Student Living are excited to offer an opportunity for an Allocation & Sales Manager for occupancy (Accommodation).

Primary Responsibility: Lead the Allocation & Sales Service Team to ensure optimal occupancy and revenue for student and guest accommodation while delivering exemplary customer service and compliance with regulatory standards.

Role Responsibilities:

• Lead the allocations and sales service team.
• Support university recruitment plans through effective accommodation management.
• Develop annual service business plans and oversee projects.
• Manage negotiations and operational activities with accommodation providers.
• Implement business/marketing strategies to support service promotion.
• Ensure accurate financial reporting and resolve income/expenditure/debt queries.
• Manage student and stakeholder satisfaction issues, including complaints.
• Collaborate with finance teams to monitor invoicing and payments.
• Foster collaboration and innovation across the university.
• Participate in an on-call leadership rota.

Please view the Job Description for further details, where you will also find a list of essential and desirable ‘Person Specification’ criteria.

This job description highlights the critical role of the Allocations and Sales Manager in ensuring efficient, compliant, and customer-focused accommodation services at Brunel University London. It emphasises strategic leadership, financial management, team development, stakeholder engagement, and regulatory compliance to achieve organisational goals effectively.

The KSAs within the Job Description are critical for the Allocations and Sales Manager to successfully lead and manage the operations of student and guest accommodation services at Brunel University London. They encompass leadership in team management, project delivery, financial stewardship, legal compliance, effective communication, and strategic planning emphasising the importance of enhancing the student experience. Candidates possessing these qualities alongside other attributes will be well-equipped to drive performance, foster innovation, and enhance the overall service delivery and experience for students and guests alike.

NOTE: The recruiting panel expects all candidates to provide a supporting statement/covering letter and curriculum vitae with their application.

We offer a generous annual leave package plus discretionary University closure days, excellent training and development opportunities as well as a great occupational pension scheme and a range of health-related support. The University is committed to a hybrid working approach.

An enhanced DBS verification Check will be required for this position

Closing date for applications: 31 July 2024

For an informal conversation please contact: Head of Student Living, Gwyn Jones, gwyn.jones@brunel.ac.uk

For further details about the post including the Job Description and Person Specification and to apply please click the Apply button.

If you have any technical issues please contact us at: hrsystems@brunel.ac.uk

All Applicants should be eligible to live and work in the UK for the duration of any offer of appointment.

Brunel University London has a strong commitment to equality, diversity and inclusion. Our aim is to promote and achieve a fully inclusive workforce to reflect our community.

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