Information Assistant

Education and Academic Services

This role offers the opportunity for hybrid working – some time on campus and some from home.

We have a full-time post (36.5 hours per week) available immediately on a fixed term basis to cover a secondment until the 31^st July 2025.

Summary of the role

The University’s library services underpin research and learning by providing extensive digital and physical academic information resources. Information assistants support this by ensuring that required resources are available for all to use on an equitable basis, helping to provide an excellent service to the whole academic community.

You will be an adaptable team worker and a fast learner, with good communication skills. A confident user of IT, you will be able to work independently and under pressure to a high standard of accuracy and to flourish in a rapidly changing information environment. With excellent customer service skills, you will be liaising with colleagues across the University to ensure the quality of this service. Familiarity with the HE information environment and with bibliographic data, acquired through work or study, will be an advantage.

The working pattern is Monday to Friday, exact hours between 08:00 and 20:00 to be arranged. It could also involve working occasional Bank Holidays and University Closure Days.

Whilst there is an expectation for you to work on campus, this post may include some home working. If you are interested in submitting an application but are concerned about working arrangements, we would welcome you getting in touch.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Benefits

We offer some fantastic benefits including:

• 39 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campus’ and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

Please contact Alex Hall, email: a.j.hall@exeter.ac.uk

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