(Trainee) Digital Support Technician

About the Role

We are looking for either a Digital Support Technician or a Trainee Digital Support Technician to join our dedicated team who are responsible for the successful support of teaching delivery at NTU. The level of appointment will be determined following an interview with the selection panel.

NTU has an ambitious Digital Sophistication strategy and the team play a vital role in achieving this, assisting colleagues and students in the adoption and embedding of Digital Technology into their daily lives.

As part of your role, you will ensure the maintenance of existing IT/AV facilities while collaborating with external contractors on new installations and service upgrades, ensuring a smooth transition into operation. You will have experience of working in technology rich IT/AV environments and be able to work in a dynamic support environment.

The team provide an operational service (via a rota) from 07:00 – 19:00, and support for evening and weekend events as required.

As a self-motivated individual, you will manage your assigned workload and prioritise activities based on customer and business needs. This will include working on different campuses from time to time as required to fulfil Project and Event requirements.

In addition to the excellent NTU benefits package, you will also have access to a range of training and development opportunities, enabling you to gain professional qualifications in IT and AV disciplines. 

Don't meet every single requirement?

Studies show that women and Black, Asian & Minority Ethnic people are less likely to apply for a job unless they meet every qualification. So, if you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the NTU family.

For more details, please take a look at the role profile.  We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly.

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