Location: | Salford |
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Salary: | £24,248 to £26,445 |
Hours: | Full Time |
Contract Type: | Permanent |
Placed On: | 4th July 2024 |
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Closes: | 28th July 2024 |
Job Ref: | 2507 |
Under the recent immigration rules, this role is not eligible for sponsorship under the Skilled Worker route.
Candidates are expected to demonstrate their right to work in the UK to be eligible for the post.
Opportunity
Mon - Fri, 9AM - 5PM
A bit about the Library Services Team…
The Library Services team provides high-quality learning spaces and excellent frontline support to students, aiming to create a sense of belonging at the University. Library Services are responsible for the delivery of services including access management, lending, and returning of books and laptops, enquiry services, and for the management and development of libraries and learning spaces across the campus.
We make every contact count: finding the right answers, connecting students to different services, and looking for the best solutions to problems. And we encourage talking! Our team builds rapport with our service users, cultivating an inclusive Library community where students can be themselves and feel supported. We aim to ensure that all students have a positive, vibrant, and engaging experience whenever they use our service.
So, what will the role involve?
We are seeking an exceptional candidate with the skills and personal attributes to deliver excellent customer services as part of the Library Services Team. As an Information Support Assistant, your responsibilities will include:
You will be expected to:
There is more information about the duties and responsibilities of this role in the person specification linked below.
If you are passionate about providing exceptional customer service and have experience of working in a customer service environment, we encourage you to apply for this role.
If you’ve got further questions, please contact the hiring managers, Ben Holmes B.Holmes5@salford.ac.uk and Thomas Edwards t.edwards4@salford.ac.uk for a chat.
We’re continually looking to improve our recruitment processes to ensure they’re fair and inclusive. We’d like to complete an application review of this vacancy, and we’re hoping we can include your data.
Participation is optional - we’ll ask you to opt in or out in your application.
If you take part, this review won't affect your application.
It can take place approximately up to 6 months after the closing date. Your data would only be shared in a small group of authorised colleagues, and will help us monitor inclusivity, reduce unconscious bias, and create better experiences.
At the University of Salford we're committed to an inclusive approach to promoting equality and diversity.
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