Senior Library Assistant - Enquiry Team

Location: Bodleian Library Reader Services, Bodleian Library, Broad Street, Oxford, OX1 3BG

About the role

We are seeking to appoint a Senior Library Assistant to join the Enquiry Team in the Bodleian Library which is the largest and busiest of the Humanities libraries and is made up of two iconic buildings: the Bodleian Old Library and Radcliffe Camera.

You will work as part of the Bodleian Library Enquiry Team to support users of the Bodleian Libraries and respond to a variety of enquiries about the services and collections of the Bodleian Old Library and the Radcliffe Camera as well as providing information about facilities elsewhere in Oxford. You will also work in a variety of staff points and on a rota basis will help staff the Live Chat and Bodleian Print, Copy and Scan services.

This is a full-time, permanent position, working 36.5 hours per week. This role requires regular manual handling – full training will be given.

About you

You will be educated to A level or equivalent standard and you will have relevant experience of enquiry work in an academic library. You will have a strong customer service philosophy and excellent communication skills, both orally and in writing. With good time management skills and a proven ability to work flexibly and collaboratively in and across teams.

What we offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans

More information is available at hr.admin.ox.ac.uk/staff-benefits

Diversity

Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

How to apply

You will be required to upload your CV and a supporting evidence form using the attached template as part of your online application. Your supporting evidence form should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs and/or supporting evidence forms submitted on their own will not be considered.

Only applications received online by 12:00 midday (BST) on Friday 5^th July 2024 can be considered. Interviews are expected to take place on Tuesday 30^th July 2024.

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