Students Record Officer

FTE: 1.0 fte (working 37 hours per week)
Duration of Contract: Fixed term until 6 March 2025
Salary:  UH5 £27,181pa to £30,487pa depending on skills and experience
Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year
Location: College Lane Campus, Hatfield

Main duties and responsibilities

As a Student Records Officer you will be undertaking a range of activities in relation to the administration of student records. You will be proactive and flexible in your approach and be able to provide excellent customer service.

Full training will be provided. You will acquire expertise in your areas of specialism and provide advice and support to colleagues, students and your managers, including the preparation of data and reports, data capture, data entry and the accurate management of records which are subject to audit.

You will work as part of a central team and will have a range of contacts from within and outside of the Innovation Hub. In addition, there will be the opportunity to assist at key University events throughout the year.

Skills and experience required

Ideally, you will have some previous administrative experience in a complex organisation, preferably within a higher education organisation. However, it is essential to have good numeracy, literacy and IT skills, particularly using MS Office packages, databases and web-based communication platforms such as MS Teams.

You will have a methodical approach and be able to manage a varied workload to tight deadlines whilst recognising and respecting the confidential nature of the data you handle. You will be comfortable working in a team, but able to demonstrate initiative and to work with limited supervision, whilst having a can-do attitude and a commitment to continuous improvement.

Attention to detail is a key requirement of the post.

Qualifications required

You will hold a minimum of A-levels or equivalent or have proven professional work experience in a similar area of work.

Even if your background isn’t in administration, but you have good customer service skills and an eye for administrative detail, we’d love to hear from you. 

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work, or demonstrate access to UK Right to Work, before an offer is made.

We are a committed equal opportunities employer, and we particularly encourage applications from men and BAME candidates to reflect our diverse student cohort and under-representation where it exists.

See more about Academic Registry at https://www.herts.ac.uk/staff/careers-at-herts/our-schools-and-departments/academic-registry

Please view the job description and person specification for a full list of the duties and essential criteria. Please fully complete the personal statement showing clearly how your skills and experience match the Person Specification.

Contact Details/Informal Enquiries: Julie Wendell, Deputy Head of Student Administration, j.a.wendell@herts.ac.uk.

Closing Date: 07 July 2024
Interview Date: To Be Confirmed
Reference Number: 055596

Advert information