Timetabling and Examinations Assistant

Role Summary

The post holder will take responsibility for their own work supporting the set up and creation of the taught timetable and centrally managed examinations for Colleges across the University. The role requires a keen eye for detail and confidence in manipulating/scrutinising data in order to problem solve, using own initiative to resolve issues pragmatically. As a subject matter expert, the post holder will ensure they work collaboratively and professionally with all stakeholders, providing an excellent service to students and colleagues. The post holder will be working as part of a team completing tasks in addition to the creation and distribution of the academic timetable and examination timetable and running of the examination period such as supporting on institutional and divisional projects.

Person Specification

• Educated to A Level standard, or equivalent level 3 qualification such as a Level 3 NVQ, or level 3 national diploma or relevant work experience evidencing the skills and ability to undertake the role.
• Minimum of grade C/4 in Mathematics and English at GCSE or equivalent.
• Has a detailed understanding of Timetabling and/or Examinations and procedures at a Higher Educations Institution with experience of complex scheduling software.
• Highly proficient IT skills, in particular the ability to handle complex electronic diaries and emails, the wider MS Office suite of programmes including excel and power point, and some experience of using an enterprise resource planning package. The post holder should also be confident and able to quickly learn new IT skills and software packages as required.
• Proven ability to plan ahead and anticipate requirements, proactively planning own (and sometimes others’ workloads) to manage time effectively, progress tasks concurrently and work to deadlines.
• Excellent communication skills, including the ability to write for different audiences, and to required deadlines.
• Excellent interpersonal skills. The post holder must inspire confidence and command authority with a range of colleagues and provide excellent customer service at all times.
• A high degree of professionalism, tact, and diplomacy, and the ability to exercise discretion regarding the handling and management of sensitive information/issues.
• A high degree of initiative, personal judgement, resourcefulness, flexibility, and a self-motivating approach.
• Ability to work effectively in a large, complex organisation, and to develop a good understanding of how the University and higher education institutions work.
• Ability to understand policy and procedures and how to apply these.
• Understands the importance of equality and diversity in the workplace.
• Ability to identify and respond to equality and diversity issues in line with relevant policies and procedures.

Informal enquires can be made to Warren Hitchmough, email: w.hitchmough@bham.ac.uk 

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

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We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working

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