Office Manager

About Us

University College London (UCL)

UCL is a multi-disciplinary university with a population of over 13,000 staff and 42,000 students from 150 different countries. For more information, see http://www.ucl.ac.uk/about

UCL Engineering

Engineering Sciences comprises ten academic departments that undertake research and teaching across a wide range of disciplines. Our scientists and engineers take discoveries from fundamentals to practice, producing innovative technological solutions to challenging problems. It is a dynamic and growing faculty, with a strong vision and desire to use our talents to ‘Change the world’. For more information see www.ucl.ac.uk/engineering

Institute of Making (IoM)

The IoM is a unique organisation that explores, celebrates, and investigates materials and processes through a wide range of activities. From large-scale public events to ground-breaking academic research projects, our diverse outputs and many audiences are united by a shared passion for materials and making. In Autumn 2023, we opened a second IoM space in Stratford, expanding our facilities with a bespoke space at UCL East, on the Olympic Park.

About the role

In this exciting new role, the postholder will require the ability to manage a varied workload, deliver tasks to a high standard and communicate effectively with a wide range of people, building positive working relationships both internally and externally. Some of the duties will include managing the Institute of Making’s financial administration, managing and supporting the Institute’s HR administration and overseeing the Stratford reception area including line managing the incoming receptionist role and any related interns.

They will also generally assist the Institute of Making Director and work closely with other managers within the team, across all areas of the Institute.

The postholder will work primarily from our Stratford site, with some days each month (potentially up to one day per week) being in Bloomsbury, to remain connected to the needs of this space.

About You

The following are some of the essential criteria required for this role:

• Proven experience of managing a busy office environment, both practically and administratively, with a demonstrable understanding of the wide range of tasks and responsibilities this entails.
• Excellent problem-solving skills with the ability to work flexibly in response to changing priorities in a dynamic environment, taking a proactive approach to problem solving whilst knowing when to consult others.
• Undergraduate degree or equivalent experience gained in a work environment.

Please see the attached job description and person specification for full details.

Please also read the attached Candidate Guidance document. All applications must include a supporting statement telling us, using examples, how you meet the essential criteria listed in the job description. Applications without a supporting statement will be rejected.

If you have any queries about the role or application process, have any technical issues, or need reasonable adjustments or a more accessible format to apply for this job online, please contact the staffing team at .

What we offer

As well as the exciting opportunities this role presents, we also offer great benefits. Please visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

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