Administrative Assistant (0.6FTE, FTC)

Founded in 1837, the Royal College of Art is the world’s largest community of postgraduate art and design students. It is also the oldest art and design university in continuous operation and has been ranked as the world‘s number one art and design university for a remarkable ten consecutive years, according to the QS World University Rankings by Subject 2024 – the worldwide survey of academic and industry opinion.

In the School of Design our approach to teaching design reflects a passionate belief that the discipline – in its many forms – is both complex and constantly moving forwards. We ensure new designers are better informed to meet future challenges.   This role is working 21 hours per week (0.6fte) for a fixed term until 2.8.24.

We are looking for an outstanding Administrative Assistant to:

• Support the delivery, coordination, organisation and administration of School of Design programmes
• Provide comprehensive administrative support across all programmes and events lifecycles.
• Support the General Manager and wider team
• Provide a comprehensive administrative support and record maintenance service to a portfolio of programmes
• Make a valuable contribution to delivering excellent experiences for staff and students, through the provision of high quality information and support services

The ideal candidate will be educated to A-level or have equivalent experience.  In addition, it is essential that candidates have:

• Administrative experience of working in a busy customer-focused environment with demonstrable ability to deal with a variety of issues with tact and sensitivity
• Experience of being involved in events such as the WIP, Grand Challenge and Open Days 
• Excellent organisational and time management skills
• Excellent interpersonal skills, with the ability to communicate effectively, both verbally and in writing and to a high-level of accuracy and attention to detail
• Proficiency in the use of productivity suites (email, calendar, documents, spreadsheets, databases) such as Microsoft Office or Google for work and the internet
• Experience of maintaining databases, using Microsoft packages 
• Ability to use initiative, multi-task and work as part of a team
• Ability to manage and prioritise a heavy workload whilst retaining excellent customer service standards

This role closes 11.59pm on 2 June 2024

Interviews are likely to be held on 13 June 2024

Further details: Information Pack  

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