Senior Delivery Manager (2 posts)

Closing Date: 29 May 2024 - 12:00 noon

Interview Date: to be confirmed but expected to take place during week commencing 10 June 2024

Flexible working patterns will be considered.

It is anticipated that a hybrid working pattern can be adopted for this role, where the successful candidate can work from home and the office. However, as this role is contractually aligned to our Milton Keynes office it is expected that some attendance in the office will be required when necessary and in response to business needs.

Change your career, change lives

The Open University is the UK’s largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education.

Digital Services bring trusted design, data and technology know-how to the delivery of lifelong learning.

Digital Services are responsible for the digital information, systems and technologies used by staff and students across The Open University. Covering all aspects of digital technology at the OU, from sourcing and maintaining systems, through to providing frontline IT support for staff and students.

The role

We have an exciting opportunity for two experienced Senior Delivery Managers to work as part of a multi-disciplinary team, which will be based within Digital Services. 

The initial focus of this role will be to support the Student Services Portfolio whose ambition it is to ensure services and products are highly customer-centric and designed with the user (whether student or colleague) in mind ensuring best possible outcomes. These roles all require experience of working with agile methodology, of leading, coaching and bringing out the best in your people.

We are looking for those who enjoy collaborating with a fully multi-disciplinary team and have experience of working on the full lifecycle of products, from ideation to development, from delivery to operation and ongoing improvement with a view to making the user experience a positive one.   

Skills and experience

This role will suit you if you:

• Have proven knowledge and experience of Delivery Management of the full service and digital product life cycle, including using Agile and other techniques.
• Are experienced in balancing multiple priorities for complex and high visibility services and products.
• Possess strong people, communication and negotiation skills and a proven ability to influence external partners, stakeholders, and customers. Including the ability to push back and challenge the status quo.

The full summary of duties and skills required for the role can be found within the Job Description below.

If you would like to discuss the application or recruitment process before making an application, please contact Donna Elstob at Resourcing Hub on 01908 655544 or email Resourcing-hub@open.ac.uk quoting the reference 21639.

What you get in return

We have a strong commitment to providing training and development in and beyond your current role. This includes thorough induction into the organisation and regular reviews of your training and development needs.

We also offer a great range of benefits that support our employees and their families for the long term. Staff Benefits include an attractive pension proposition and 33 days holiday per annum pro rata, plus Bank Holidays and Christmas closure days.

How to apply

To apply please click above 'Apply' Button.

Closing Date: 29 May 2024 - 12:00

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