Operations Co-ordinator (72124-0424)

Can you help the Business Masters Programme Team at Warwick Business School (WBS) deliver a high-quality administrative service to our students and faculty?

In this busy and varied role, you will be responsible for providing consistent and high-quality administrative support for a number of full-time Master’s courses. This will involve acting as the first point of contact for a range of enquirers (students, faculty, administrative staff) throughout the student life cycle (i.e., from pre-arrival to graduation). It will also include maintaining accurate records, following agreed processes within the Masters portfolio and assisting with the organisation of internal student events, such as guest speakers and social events. As part of a large team of skilled administrators, this is your opportunity to really get involved with the daily running of our Masters portfolio.

You will have experience of delivering excellent customer service through effective team working and be able to demonstrate the ability to work in a matrix organisational context. Evidence of well-developed administration skills, preferably in an HE environment, and a high level of IT literacy will be required, as will the ability to work with a high degree of accuracy and attention to detail. You will be at ease working in a changing environment, being able to demonstrate flexibility to be involved in a number of operational support activities at a time of changing landscape in HE provision.

This is a Full time, permanent position, 36.5 hours per week. Standard working hours Monday to Thursday 9-5pm and Friday 9-4pm. The role is a student facing post with the possibility of some hybrid working outside of term time, depending on business needs. Some flexibility in working hours may be required on rare occasions (with advance notice).

For informal enquiries, please contact Sarah Allen Reading via email: Sarah.Allen-Reading@wbs.ac.uk.

Please note that due to the nature of this role and business operation requirements, the successful applicant will be required to work the majority of their time on campus.

Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick's jobs pages. You will be routed to this when you click on the Apply button.

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