Digital Content & Social Media Producer

Where in Wellcome will I be working?  

You will be working in the Digital Content & Social Media team within Wellcome’s Communications department, which is part of Corporate Affairs. You will be reporting to the Digital Content & Social Media Lead.    

The Digital Content & Social Media team is responsible for producing findable, useful and shareable content across Wellcome’s owned digital channels, including our website (wellcome.org), social media and email communications.  

This supports the Corporate Affairs mission of building trust, reputation and influence with key audiences to advance Wellcome’s vision and ambitions. 

What will I be doing?  

This role is responsible for planning, producing and editing digital content in a range of formats for Wellcome’s owned channels to reach audiences in research, policy and advocacy. The outputs span Wellcome’s research programmes (Discovery Research, Infectious Disease, Climate & Health and Mental Health) and our policy and advocacy work.  

Alongside two equivalent positions in the team, this role provides essential community management on social media and support to maintain and optimise content on wellcome.org alongside teams across the organisation. 

As a Digital Content & Social Media Producer, you will:

• Plan, create and edit accessible digital content for a range of channels to promote our funding and engage and influence Wellcome’s core audiences 

• Work as part of a product team to continually improve wellcome.org, alongside in-house UX designers, user researchers and developers 

• Co-lead a system of community management and monitoring on social media 

• Analyse and report on content performance, using data, keyword research and insights to inform content strategy and production 

• Champion digital best practice, particularly around accessibility, to ensure the Digital Content & Social Media Team, as well as others across Wellcome, meet the needs of all our audiences 

• Contribute to a diverse and inclusive culture across the organisation, collaborating across departments  

Is this job for me?   

We’re looking for an experienced digital content producer who is comfortable planning and adapting content across a range of formats and channels to meet audience needs and organisational objectives.  

You should be comfortable working independently to manage projects from concept to delivery as well as contributing as part of different teams. Our success is based on good relationships across the organisation, so cultivating these contacts is important. 

Development opportunities in this role would include building experience in content design, editorial content, user research, multimedia content, accessibility and project management. 

We are looking for someone who:

• Has demonstrable experience of planning and producing accessible digital content for different audiences and channels 

• Can manage projects from concept to delivery 

• Is comfortable working with new tools and technology, such as content management systems, social media management tools and analytics platforms 

• Can apply a test and learn mindset when setting goals for content and measuring performance 

• Is resilient in a complex working environment and when handling unfamiliar topics or issues