Head of University Recruitment & Conversion

Location: Manchester, UK/Hybrid (relevant international locations also considered)

Contract: Permanent

Hours: 37 hours per week

A bit about us

Here at NCUK, we consider ourselves a unique organisation. A consortium of leading international universities, NCUK is an international organisation, and we provide overseas students with guaranteed access to universities through our pathway qualifications. More than 50,000 students have successfully progressed to NCUK Universities worldwide by completing our qualifications. Our qualifications combine the highest of academic standards with exceptional language, study and cultural skills, and are currently delivered in more than 30 different countries across four continents. NCUK is a trading subsidiary of the Northern Consortium, a registered educational charity.

What we’re looking for

We have an exciting opportunity for a highly motivated, customer-focussed individual to join us as Head of University Recruitment & Conversion.

This role will lead the development, planning and delivery of our students' end-to-end recruitment and conversion experience to place at NCUK universities.

Please click 'Apply' to be taken to our website where you can review the job description/person specification.

What will you do?

You will be accountable for all conversion KPIs across our prospective university applicants' journey, leading the university recruitment and conversion strategy and taking responsibility for planning, developing, and managing a portfolio of activities aimed at measurably increasing conversion rates and stakeholder satisfaction at all stages of the university placement journey. They will collaborate to integrate this delivery across the other University Partnerships and Placement, and wider NCUK departments. 

What do you need?

To thrive in this role, the ideal candidate will be a strong student recruitment expert from the higher education or pathways sector, be passionate about customer experience and lifecycle management, with professional expertise in multi/omnichannel student acquisition, customer nurture programmes, events management (online and in-country) and B2B account management.

What we offer

In joining us, we offer the below benefits:

• 27 days holiday plus bank holidays
• Perkbox – receive discounts and cashback
• Free cash health plan for you and your dependants
• Personal development
• 37 hour working week
• Attractive pension scheme
• Enhanced sick pay
• Enhanced pay for maternity, paternity and adoption leave
• Employee Assistance Programme – 24-hour support and advice
• Hybrid working
• Christmas and Summer social events
• LinkedIn Learning subscription
• End of year shutdown – discretionary days off between Christmas and New Year

How to apply

Please click the ‘Apply’ button above, & submit your CV with a short covering letter highlighting how your experience and skills meet the requirements of the job description/person specification.  Your CV should be in Microsoft Word or PDF Format.

If you have any further questions before applying, please send an email to vacancies@ncuk.ac.uk. 

At NCUK, we value diversity and the importance of an inclusive workplace. We strongly encourage applications from individuals with diverse backgrounds, including people with disabilities, women, young people, ethnically diverse people, Veterans and serving British regular or reserve Armed Forces Personnel and the LGBTQ+ community.

If you require any reasonable adjustments to participate in the recruitment process, please let us know, and we will be happy to accommodate your needs.

The closing date for applications will be 12 May 2024.

The interview process will be in 2 stages:

1. First stage will be a competency-based interview via MS Teams, currently planned to take place week commencing 20 May (exact dates TBC)
2. If successful at first stage, you will then be invited to an informal follow up the following week (dates TBC). If based in Manchester, this will be face to face at our Manchester office

Apply today and be a part of our mission to deliver exceptional university pathway programmes!

*We reserve the right to close this vacancy early if we receive sufficient applications - if you are interested, please submit your application as early as possible.*