Email Marketing Officer

A great opportunity for an Email Marketing Officer to join the University of Surrey’s ambitious Communications and Marketing directorate.

In this role, you'll be the technical mastermind behind our email campaigns. You'll leverage your expertise in email marketing platforms and best practices to build visually appealing and impactful emails that resonate with our audience.

We value, empower and support every member of staff to get the best out of your unique talents, so you’ll be rewarded with a generous salary, 32 days holiday PLUS Bank Holidays, pension contribution of 14.5%, and a unique and vibrant working environment.   

The role

As the Email Marketing Officer, you will champion the university's email marketing strategies, ensuring optimal performance and engagement with our diverse audience. Your responsibilities will include:

• Building comprehensive email marketing campaigns to enhance user engagement and drive desired actions.
• Creating captivating email content that adheres to accessibility standards and resonates with the target audience.
• Analysing and monitoring the performance of email campaigns, using data-driven insights to refine strategies and improve outcomes.
• Collaborating closely with the wider directorate to align email marketing efforts with broader digital initiatives and business objectives.
• Providing guidance and training to internal stakeholders on email marketing best practices and standards.

Skills and experience

The successful candidate will have:

• A thorough understanding of utilising email marketing platforms to create, manage, and optimise email campaigns in accordance with established standards and industry best practices.
• Demonstrated meticulous attention to detail and a commitment to ensuring effective email campaigns that adhere to brand guidelines.
• Experience in coordinating email marketing campaigns from inception to completion, ensuring timely delivery and alignment with organisational objectives.
• Proficiency in leveraging data insights to refine email content strategies, optimise engagement metrics, and enhance user experiences.
• Exceptional verbal and written communication skills, facilitating effective collaboration with cross-functional teams to drive successful email marketing initiatives.
• Strong organisational acumen coupled with adept planning abilities, enabling the management of multiple email marketing projects, effective task prioritisation, and consistent meeting of deadlines.

What’s in it for you? 

We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive.  

Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment. 

Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer: 

• Competitive Salary 
• 14.5% Employer Pension Contribution
• 25 Days annual leave + 7 University Days + Bank Holidays 
• Travel & Family benefits including subsidised rail fare, cycle to work scheme and on-site childcare 
• Student discount eligibility  
• Access to on site world-class leisure facilities at discounted rates 

For more information or to be considered for the role, please apply via the University of Surrey Website.  

The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. 

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