Student Engagement Officer

Working with a team of student engagement professionals within the Learning & Teaching Academy you will be allocated school/s to support. The post holder will be responsible for supporting student voice practices working closely with the student voice leads from within the school/s, and the University’s communications team. This includes providing oversight and support to a variety of student voice feedback mechanisms, analysing student feedback and enquiries to identify trends and provide guidance, working with colleagues in the school/s to ensure feedback is acted upon, and providing support to communicate outcomes to students where required.  

In addition, the post holder may provide other specialist support in relevant areas which support enhancement of the student experience, working with colleagues across the institution to act on student feedback. 

As a key member of the School’s Professional Services team, this role will involve working closely with students, school teams, School Manager/s, Academic Lead/s for Student Voice, and the Student Voice Manager within the Learning and Teaching Academy. With strong links to the Student Communications Team, and as a member of a network of Student Engagement Officers across schools, the role will ensure that local, thematic and institution-wide issues and opportunities are responded to. 

We have three vacancies available, two at full time 1FTE (35 hours per week) and one part time vacancy at 0.5FTE (17.5 hours per week) – please note whether you are interested in a full time vacancy or the part time vacancy in your application. 

These are fixed term positions, available until 31 July 2025.

Salary: £32,332 - £34,980 per annum, pro-rata for part-time hours (Grade 5). Appointments will usually be at the bottom of the scale.

Important note:  

It is the University’s policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL the essential criteria as well as, where relevant, the desirable. As part of the application process you will be asked to provide this evidence via a supporting statement.  Please ensure that the evidence you are providing corresponds with the numbered criteria outlined above. Your application will be considered based on the information you provide under each element.  

Application supporting statement should be no more than 3000 words. 

When attaching the supporting statement to your application profile, please ensure that you name it with the vacancy reference number, e.g. Supporting Statement for 18500BR.

Please note in your supporting statement if you are applying for a full time vacancy or part time (0.5FTE) vacancy. 

Closing date: Thursday, 9 May 2024

Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

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