Behind the Scenes: The Vital Role of Professional Services in UK Universities

jobs.ac.uk shares a series of videos, case studies, and interviews with Professional Service staff, highlighting the vital role their job in Professional Services plays at their universities.

Did you know that more than half of the staff employed by universities in the UK are not academic? Like any business, universities rely on the support of Professional Services staff to operate. From attracting staff and students to maintaining systems, allocating budgets and ensuring efficient operations, there is a place for everyone in HE.

“When you go into a career in higher education, you come in with the skills that you have, and the university will develop you, the teams will give you that support and that development you need to increase your skill base and experience.”

Discover valuable insights and advice about pursuing a career in professional services.

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A career in higher education means more

Discover the impact of professional services staff in higher education through our series of videos, case studies and interviews.

Want to work in higher education?

Find professional services job opportunities in universities across the UK, Europe and the rest of the world with jobs.ac.uk.

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Life in HE

Are you considering a career in higher education, but need a little bit more information? Hear from the people who are currently working in universities across the UK. Read their case studies, watch their interviews and ask them questions about why they love working in higher education.

  • – Sarah Mulholland, University of Manchester, Head of School Operations

    It feels like you can actually make a difference working in this sector, from the fantastic research that you support, to just watching the students come in and achieve the best that they can be.

    – Sarah Mulholland, University of Manchester, Head of School Operations
  • – Noor Nixon, UWE Bristol, Equality, Diversity and Inclusivity

    It gives you the opportunity for your personal development, it gives you an opportunity to create change for a better future.

    – Noor Nixon, UWE Bristol, Equality, Diversity and Inclusivity
  • – Lloyd Naylor, UCL, IT

    I would say jump into HE as soon as you can. If you have any feeling towards understanding the good that you can do for society, you’ll find it in HE.

    – Lloyd Naylor, UCL, IT
  • – Laura Hutchinson, Aston University, Marketing

    Working with young people and encouraging them to go further in their career through education is really rewarding.

    – Laura Hutchinson, Aston University, Marketing
  • – Matthew Ramm, University of York, HR

    In HR, there’s a lot of talk about values and organisational culture. The difference, when working in HE, is that HE has clear values, it has a clear purpose, and it’s something good.

    – Matthew Ramm, University of York, HR