Apprenticeship Coach (Learning and Development Adviser) - Legal

We are looking for an engaging and passionate legal professional with practice experience and a desire to develop the next generation of CILEX legal specialists through our apprenticeship programmes (Level 3 – 7).

You will have specialist knowledge to deliver the legal skills, legal environment and professional development modules through online group and 1:1 practical workshops. You will be supporting learners with the practical application of workplace skills and taking responsibility for resource development where required.  As a programme delivery team member, you will also take responsibility for a caseload of learners, including onboarding, induction, skills assessments and the creation of personal development plans and formative work assessments providing detailed feedback on strengths and areas for development.

Proposed start date: 02/07/2025

 NB: The title of Apprenticeship Coach is for marketing/recruitment purposes only. The official title for employment and internal records is Learning and Development Adviser.

The role:

• Coaching and mentoring support, advising learners to enable successful completion of their programme
• Monitoring learner engagement and raising any concerns in line with policies
• Progress reviews with learners and their supervisors and setting development objectives
• Supporting learners in their preparation for assessments, including interview and portfolio preparation
• Identifying learners who require additional support and implementing suitable interventions 
• Providing feedback on the learner experience and contributing to the CILEX Law School quality improvement plan
• Ensuring quality assurance processes are met to internal and external standards
• Liaising with the Business Development team to identify potential progression/recruitment opportunities

What we're looking for:

Essential:

• CILEX graduate/law degree or equivalent 
• Practice experience 
• Experience of training or developing others in the following skills
  • Legal Drafting / effective legal writing 
  • Client Care and Professional Standards
  • Communication (written and oral) and advocacy 
  • Finance / costing / billing in the legal environment
  • Commercial awareness
• Demonstratable commitment to the welfare of learners

Desirable:

• A recognised teaching or coaching qualification 
• Experience of training or developing others in the skills of sustainability in the legal environment and/or data and technology in the legal environment
• Knowledge and understanding of competence qualifications and apprenticeships 

To be successful, you should demonstrate the following: 

• Passionate and with the ability to inspire and motivate others 
• Able to build and maintain strong working relationships with a variety of stakeholders 
• Effective communicator, listens well and responds to stakeholders needs
• Able to hold ‘difficult’ conversations and find effective solutions 
• Highly organised, with the ability to prioritise effectively
• Confident trainer and facilitator with groups or individuals
• Skilled at providing feedback, using tact and diplomacy 
• Committed to promoting the welfare of learners 
• Able to empathise with learners of all ages and from a variety of backgrounds 
• Confident, resilient and with the ability to work autonomously but also works well collaboratively in teams 
• Willing to work up to two evenings a week and occasional weekends 
• Willing to travel to attend occasional team meetings 

What we offer:

• Remote working from anywhere in the UK, with occasional face-to-face meetings (approx. 9-12 a year)
• 25 days annual leave, plus bank holidays - increasing with length of service
• Enhanced pension scheme
• Employee Assistance Programme (EAP) and health-cash plan
• Family friendly policies
• A focus on wellbeing
• Continuous professional development, with our in-house Learning Hub

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