Student Success and Engagement Lead

Reporting to: Director of Learning Design and Quality

Hours required: 3 days a week (0.6 FTE)

Type of contract: Permanent

Location: Wellesbourne, Warwickshire; hybrid working available

About Education for Health

Education for Health is a registered charity and a company limited by guarantee. Our mission is to enable healthcare professionals to improve the health of people living with long-term conditions. We achieve this by providing healthcare professionals with education and training to support the continual improvement of their practice. We deliver courses at Levels 4, 5, 6, and 7 that are accredited by the University of Hertfordshire. These courses are focused on our key clinical areas of asthma, COPD, CVD, and diabetes, as well as other related topics including leadership, teaching and learning, research skills, mental health, and more. Our MSc in Long-Term Conditions and portfolio of postgraduate certificates provide pathways for students to earn academic credentials at Level 7. We also run a portfolio of professional development training programmes.

About the role

This role focuses on providing comprehensive academic support to students enrolled in Education for Health’s self-paced online courses accredited by the University of Hertfordshire.

Key responsibilities include:

• Providing a consistent point of contact and advising support to prospective and current MSc students. This includes meeting with all programme students at least once a year and being available for appointments requested by students
• Ensuring that programme student records are up-to-date and that data is analysed regularly to monitor KPIs
• Leading online ‘Meet and greet’ sessions for Level 5, 6, and 7 students, to ensure that they have the information needed to successfully study online in a self-paced environment
• Providing support for students with additional needs, including working with them to complete Student Need Agreements, liaising with course tutors to ensure materials are provided in alternative formats where necessary, and providing additional support with assignments for students with dyslexia or other learning differences, including proof-reading and check-ins
• Leading annual student focus groups and synthesising actionable feedback for programme improvement
• Designing and implementing academic skills workshops and other learning interventions for students working at Levels 4, 5, 6, and 7
• Working with graduates of the MSc programme to write case studies around the impact of their studies on their practice
• Organising, in collaboration with other members of the organisation, the bi-annual graduation ceremony for Level 7 students

About you

You’ll hold a degree at Level 7 (Master’s) and have experience in academic advising and/or supporting students in higher education. Experience of healthcare education or working with healthcare professionals is desirable.

We’re looking for someone who is:

• Student-focused and committed to supporting learners from diverse and non-traditional academic backgrounds
• Proactive and innovative
• A strong collaborator with excellent communication and organisational skills
• Keen to implement new approaches to enhancing student engagement and success

How to apply

For the full job description and person specification, please click here. If you have any questions about the role, please email Vanessa Williams (v.williams@educationforhealth.org).

To apply, please email your CV and a personal statement of no more than two pages responding to the person specification to Vanessa Williams at v.williams@educationforhealth.org via the 'Apply' button by 9 a.m. on Friday 23^rd May 2025. Interviews will take place during the week of 16^th June 2025.

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