Front of House Administrator

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website.

Closing date: 11:59 on 26/05/2025

Interviews will be held: Tuesday 3rd and Wednesday 4th June 2025

Henley Business School at Greenlands is situated in 30 acres of beautiful countryside in the Chiltern Valley on the banks of the River Thames 2 miles from Henley on Thames. It provides management training for Postgraduates and Senior Executives from all around the world.

The core purpose of the Hotel and Conference Services Department is to deliver a World Class Service which supports Henley’s strategic principles in promoting the quality of the Business School and its physical learning environment.

We deliver an exceptional service experience, and our operational and support staff plays a significant part in delivering the Henley experience. Their contribution plays a major role in sustaining our quality reputation.

We are seeking to appoint a Part Time Front of House Administrator to work primarily mornings Monday to Friday from 08.30-13.00. You will be assisting with the booking and allocating of Henley Business School programmes using our event management system along with being the first point of contact for internal and external calls, ensuring an excellent customer service at all times.

You will have :

• Ability to communicate effectively
• Exceptional customer service skills
• Ability to work independently and as part of a team
• Problem solving skills and an eye for detail
• Flexibility in covering colleague absence / holiday
• PC skills – experience with Word, Excel and Email with ability to learn new programs

Contact details

Contact Name: Abbie Edwards
Contact Job Title: Deputy Front of House Manager
Contact Email address: a.l.edwards@henley.ac.uk

Alternative Contact Name: Irina Palejeva
Alternative Contact Job Title: Senior Receptionist
Alternative Contact Email address: i.palejeva@henley.ac.uk

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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