DARS Data Quality Officer

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Are you interested in data and passionate about quality? As a Data and Migrations Officer, you’ll be the backbone of CRM excellence—making sure our decisions are based on data we can trust.

About Us

In the heart of the "city of dreaming spires," the University of Oxford blends centuries of tradition with world-changing innovation. Ranked one of the world’s top universities for nine years running, we offer a chance to shape the future through impactful research and join a diverse, supportive community. Apply now and be part of our extraordinary legacy.

The Development and Alumni Engagement Office (DAE) has implemented an advanced constituent relationship management system, known as the Development and Alumni Relations System (DARS), which is available to support development and alumni relations activity across colleges, faculties, departments, administrative units, international offices, recognised alumni societies, and sports and other entities associated with the University (known as Participants). Live since 2009, the primary purpose of this System to provide a common source of data on all alumni, donors and friends of the collegiate University.

The post holder will be a service-oriented and pro-active individual with excellent communication and interpersonal skills. The post holder will thrive in a complex and demanding environment that is committed to excellence.

What We Offer 

• 38 days of annual leave (inclusive of public holidays)
• A generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• Hybrid and flexible working
• Excellent contributory pension scheme.
• Affordable and sustainable commuting options
• Access to a vibrant community through our social, cultural, and sports clubs

About the Role 

The DARS Data & Migrations Officer provides support to all current users (via the DARS Helpdesk) and helps ensure that data is held and used appropriately at all times by performing regular data checks to maintain the quality and integrity of data in the System.  They also update DARS with new data received online or offline from alumni, donors, students, staff and friends (including processing contact update forms which are sent out regularly).

Data & Migrations Officers are custodians of the valuable data that underpins Oxford’s record-breaking fundraising and alumni engagement efforts.

This is an exciting time to join a friendly team which is going through a period of change and growth, including the development and testing of a new CRM system.

About You 

• Enthusiastic and positive attitude towards working with data management in a changing environment.
• Confident use of Word and Excel.
• Experience of working with relevant database solutions and the appropriate toolsets for analysing and manipulating them; and/or proven analysis and innovative technical or problem-solving skills.
• Proven track record of planning and taking responsibility for a range of data-related tasks including adherence to work request deadlines and schedules, of managing their own work successfully and of working effectively as part of a wider team.
• Keyboard skills and an aptitude to enter data quickly and accurately whilst maintaining a high level of alertness to the quality and meaning of the information being processed.
• Knowledge of the legislation governing personal data management (PECR and GDPR).

Application Process 

To apply, please upload: 

• A covering letter/supporting statement
• Your CV
• The details of two referees

Closing date: 12:00hrs on 6 May. 

Interviews: 14 May, and will be held face-to-face

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