Sports Assistant Apprentice

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website.

Closing date: 11:59pm on Sunday 4^th May 2025

Interviews will be held: Tuesday 13^th May 2025

The University of Reading is a world-renowned institution, ranked 24^th in the UK for 2025 and is 1^st in the UK in the People & Planet University League.  It has also just been awarded Sustainable University of the Year in The Times and The Sunday Times Good University Guide 2025.

In addition, the University is well into delivering its three-year Sport & Active Wellbeing Vision, aimed at inspiring, growing and embedding sport and active wellbeing into the University and wider community.

Working as part of the SportsPark department, the Sports Assistant Apprentice will form part of the Facilities & Operations team while completing EDN level 2 Customer Service Practitioner Apprenticeship. The Apprentice course takes a minimum of 12 months to complete. Your key responsibilities within the apprentice will include:

• Understanding customers
• Understanding the Organisation
• Following rules, regulations and legislation
• Using systems and technology
• Communicating effectively with colleagues and customers

Candidates must be willing to work a shift pattern that covers early mornings weekdays 6:30am-3pm, weekends 7am-2:30pm and weekday evenings 2pm-10:30pm, weekends 2pm-9:30pm, as well as two weekends in three.

Essential training and development will be provided. You will learn key skills and techniques in customer service, health and safety, personal development and Information Technology.

As part of your application, you will complete Maths and English diagnostic assessments and provide any other information required for the training provider to ensure you meet the entry criteria and confirm you are eligible for the apprenticeship. Please see the attached ‘Eligibility criteria for apprenticeships’ to check. Applicants should complete the application form including their supporting statement in their own words and should not use generative artificial intelligence.

We welcome applications from both external and internal candidates. As part of the University’s ongoing commitment to professional development, this role can be considered on a seconded basis for existing staff members. Internal candidates should discuss this with their line manager prior to applying.

Contact details
Contact Name: Samantha Sumner
Contact Job Title: Business & Operations Manager
Contact Email address: s.m.sumner@reading.ac.uk
Alternative Contact Name: Michael Dyer & Kris Morgan-Jones
Alternative Contact Job Title: Sports Facilities Managers
Alternative Contact Email address: m.dyer@reading.ac.uk or k.morgan-jones@reading.ac.uk

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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