Residence Services Manager

University of the West of Scotland – Campus Services - Paisley Campus

Full time: 35 hours per week

The University of West of Scotland have an exciting opportunity to join our Campus Services team as a Residence Services Manager. Within this role the successful candidate will be responsible for the day-to-day management of the residences across our Paisley Campus.

Leading the Residences Team, the postholder will play a key part in ensuring that all matters relating to residential services are managed effectively and in line with operational requirements. They will direct the efforts of both the in-house team and external contractors to allow the best possible service to the residents in a safe, welcoming, supportive and pleasant environment which facilitates academic and personal development.

The Residence Services Manager will be responsible for the financial management of the budget within their respective area and will ensure that financial targets are met as well as explore potential areas which could be more efficient within the Residences department. Collaborating with a number of different departments across the university the post holder will be required to build strong working relationships to ensure positive outcomes for staff and students.

The successful candidate should have the following:

• A Degree in a relevant subject (or extensive experience).
• Relevant experience and track record of working in a commercially driven, customer-oriented role within the Accommodation sector, with significant and relevant leadership, team and change management experience.
• A working knowledge of budget management and resource planning.
• An understanding of Health and Safety at Work legislation
• Strong interpersonal, communication and people management skills

About us

The University of the West of Scotland is one of Scotland’s largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses.

With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others.

UWS is officially ranked by Times Higher Education in the top 200 universities worldwide under 50 years old (2023 Young University Rankings).

Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future.

We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes:

• 24 days of annual leave, plus a further 12 days for public/university holidays
• An additional days leave on your birthday
• Defined benefit contribution pension scheme (currently 19.3%), including death in service benefits upon joining the scheme.
• A flexible approach to working pattern and work-life balance
• Employee discount scheme across 3,500 retailers
• Fitness facilities across our campuses
• Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme
• Professional, career and research development opportunities.

Interview Date: Wednesday 23^rd April 2025

The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

You can find out more about how the University uses your personal data as part of the recruitment process by looking at the UWS HR Applicant Privacy Notice at www.uws.ac.uk

UWS is committed to equality and diversity and welcomes applications from underrepresented groups.

UWS is a “Disability Confident” employer.

University of the West of Scotland is a registered Scottish charity, no. SC002520.

Job Description