Associate Director, Education

About us:

King’s Business School (KBS) asks challenging questions of business and wider society like: What is the meaning of work? Should business be more ethical? How can we measure productivity? What is modern slavery? Are AI and big data the future of finance?

KBS contributes towards answering these questions, changing the way business works whilst tackling the world’s major challenges for the good of the economy, the environment, society, and businesses everywhere.

The Faculty incorporates seven departments as well as several vibrant institutes and centres with broad ranging programmes of activity across research, education, impact and engagement, thought leadership, and knowledge transfer.

About the role:

The Associate Director, Education is a key senior level professional services role acting at the interface between the university’s Students & Education Directorate and King’s Business School in our shared accountabilities for delivering the university’s strategic ambitions defined in Vision 2029: https://www.kcl.ac.uk/about/strategy/vision-2029

As a key member of the faculty’s Senior Professional Services Leadership team, the post holder will oversee all academic administrative processes and lead a team to deliver high performance and an outstanding level of service and support. Working closely with the Vice Dean Education the post holder will be instrumental in shaping and delivering the Faculty’s Education Strategy and facilitating our excellent research-led teaching provision.

Reporting to the Director of Operations, the successful candidate will be a strong leader with experience of line management and creating high-performing, motivated administration teams. They will have extensive experience of delivering an excellent student administration and experience in a fast-paced and demanding environment. Communication with diverse audiences and building collaborative relationships is a key aspect of the role, so we are looking for a confident and self-assured individual with demonstrable experience of building networks and influencing and negotiating with stakeholders. They will have a commitment to continuous improvement and excellent interpersonal skills.

This is a full time post (35 Hours per week), and you will be offered an indefinite contract.

King’s Business School operates a hybrid working policy and you will be expected to spend a minimum of two working days per week on campus.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Proactive and authentic approach to leadership, experience of line management, building and managing high performing teams, including motivating staff and performance management.
2. Application of evidence-based analytical, creative, and constructive thinking and effective change management.
3. Ability to engage in collaborative working across King’s and an ability to build, sustain and develop relationships at all levels, internally and externally, using persuasion and influence to achieve agreed objectives.
4. Experience of delivering high value-add services to stakeholders, delivering at pace, with accuracy and to high standards.
5. Ability to interpret and apply regulatory frameworks, policies and procedures and to advise others on their application.
6. Excellent task management skills and proven ability to use initiative, prioritise workloads for self and others and respond positively to competing demands and deadlines.
7. Highly effective communication skills attuned to audience requirements and delivered in different formats.
8. Evidence of continuous professional development & a strong commitment to equality and diversity within the workplace.

Desirable criteria

1. Prior experience in a higher education administration environment providing education support.

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