Student Finance Assistant

Location: Singleton Campus, Swansea

About The University

Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.

Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.

About The Role

The primary aim of the Student Finance Assistant will be to undertake a range of essential activities within the Student Records Office to ensure the University’s compliance with Student Finance policy and service level agreements, duties and responsibilities. The main purpose of the role is to support the University’s student finances through the monitoring, tracking and reporting of sponsor and tuition fee data and to report changes to student circumstances to the Student Loans Company (SLC) through the HEP portal where appropriate. Reporting to the Student Records Officer the post-holder will also work closely with Faculty staff across the University and colleagues in other Professional Services departments and expected to provide administration services and specialist advice and support to students and staff as necessary.
Applicants must be self-motivated, proactive and organised, with excellent IT skills and demonstrate the ability to work independently and communicate with a wide range of people and be able to respect a high level of confidentiality.

Equality, Diversity & Inclusion

The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.

As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.

Welsh Language Skills

The Welsh language level required for this role is Level 1 - A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.

The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.

Additional Information

Applications for this role will take the format of a CV submission and cover letter.

Closing Date: 28 March 2025

Interview Date: 9 April 2025

Informal Enquiries

• Alexia Williams alexia.williams@swansea.ac.uk
• Lorna Williams lorna.williams@swansea.ac.uk

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