Accessibility and Wellbeing Manager

Department

The Academic Section is part of the University’s Professional Services and is headed by the Academic Registrar. The Section is responsible for managing all aspects of student and academic administration in partnership with Departments, Schools and Faculties. It plays a central role in delivering the University’s commitment to excellence in education across the institution through the development and implementation of the University-wide projects and the development, review and implementation of effective policy in support of the University’s academic mission. The Section is also the guardian of the student experience and leads, promotes, and embeds the institutional commitment to putting students at the heart of everything we do.

The Student Life Directorate is part of the Academic Section and encompasses Student Development, Student Wellbeing and Inclusivity, and Student Services; all of which support student progression, success and graduate employability. We are committed to innovation and continuous enhancement within our services and to working collaboratively across all areas of the University, and beyond, for the benefit of our students.

The Student Wellbeing and Inclusivity Service leads the delivery of our exciting vision for student wellbeing and inclusivity. We seek to deliver a service that provides a professional and proactive service for students within a wider safe, healthy and inclusive environment, and supports our students to fulfil their potential as individuals and to enable them to be active participants in their own educational experiences and the transformational opportunities available to them at the University of Essex.

Duties of the Role

You will develop and deliver proactive service provision based on partnership and integration. Specific areas of responsibility include managing student-centred support, information, advice and guidance and interventions for disabled students, students with mental and emotional health difficulties and students from non-traditional backgrounds; working across the University to develop and promote services; supporting the development of an inclusive environment; including support to staff who are supporting students.

A full list of duties and responsibilities can be found within the job pack.

Qualifications and skills required

The successful candidate will utilise their professional expertise, knowledge and experience to make a real and lasting difference to students’ experiences and their success at the University of Essex. This role will require somebody with a positive and professional manner, who is passionate about working to support students with disabilities, ASD and/or mental health difficulties and has the temperament to cope under pressure and oversee multiple and complex areas of service delivery within tight deadlines. The successful candidate will need to demonstrate an experience and understanding of: how to improve mental health support for students; deliver and develop initiatives; understand the student experience and have experience of working successfully with internal and external stakeholders and will have the ability to lead, engage, persuade, influence and enthuse others.

We are looking for someone who can successfully develop and implement new processes and systems and who can demonstrate their ability to lead the development of proactive services that realise strategic objectives and provide excellent wellbeing support. Exceptional interpersonal and communication skills are essential for this post.

Due to the nature of the role, it is essential you can fulfil the staff vetting requirements in respect of University Positions of Trust.

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