Persistence Data Reporting Analyst - Centre for Academic Persistence

Remote with very occasional travel to one of our UK campuses/Coventry office for team days.

Read the full Job Description 

Arden University

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations. 

The Role – Persistence Data Reporting Analyst

We are seeking a skilled and innovative Data Reporting Analyst to join our Centre for Academic Persistence. The role will support the work of the Centre of Academic Persistence by contributing expertise in quantitative and qualitative data management and insight. The Data Reporting Analyst is responsible for collecting, compiling, verifying, manipulating, and auditing electronic and manual data into a variety of reporting formats to meet both external reporting requirements and internal University reporting needs, often for Academic Affairs, Student Experience, and other sensitive Board/Executive decision processes. The Data Reporting Analyst ensures that data is appropriately captured and presented to facilitate its use for leaders, managers, and decision-makers.

This role will be required to develop and implement robust reporting, analysis and visualisation of key student performance, outcomes, and evaluation for a range of Academic Persistence programmes whilst working within the reporting frameworks across Arden. This position requires the understanding of higher education issues, data, and data analysis for the purpose of collecting data, generating reports, visualising data in ways useful for institutional decisions. The Data Reporting Analyst reports to the Director of the Centre for Academic Persistence. 

About You:

You will have: 

Essential Skills / Experience:

• Proven analytical and problem- solving capability.
• Experience working with large and multisource datasets.
• Solid understanding of the concepts of data modelling and visualisation
• Proven communication, presentation, and interpersonal skills.
• Experience of developing and maintaining excellent stakeholder relationships.
• Knowledge and understanding of CRM systems and complex data sets and their varied applications.
• Awareness and understanding of developments in the use of service data for operational optimisation

Desirable:

• Qualifications in Statistical, Mathematics, Computing, or a related discipline
• Knowledge / experience working with education data
• Salesforce certifications including Einstein.
• Certifications or training in Power BI, Tableau, or equivalent visualisation tools.
• Experience of working in a Higher Education/Further Education/Regulatory environment
• Experience of Salesforce Service Cloud or Communities cloud data
• Experience of PBI use with a variety of data sources
• Experience working in an agile work environment (Sprint/Scrum)

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students' journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday, add the bank holiday on top, and we even throw in Christmas closure
• A generous Aviva pension plan, our contributions start at 7%
• PMI or Healthcare Cashback (dependent on role grade)
• Plus, other competitive benefits!

Closing Date: Wednesday 5th March 11.55pm 

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