Hardware Delivery Assistant

Location: Bloomsbury, Camden, Greater London, United Kingdom

Hours: 35

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East.  SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.

About the Department:

The I&T Directorate is responsible for managing all IT infrastructure, service delivery, and IT operations at SOAS.

The Service Desk, part of the Information & Technology Directorate, serves as the first point of contact for all IT queries and requests.

Hardware Delivery Assistant position sits in the Information & Technology Directorate within SOAS. The role supports a range of technologies that enable and enhance the effectiveness of the whole institution.

About the Role

You  will provide support and assurance to others (e.g., staff, students, colleagues etc) relating to the use of technical equipment located in teaching and learning spaces within the school.

As part of your role you performs physical install, move, add and change (IMAC) work and will be responsible for ensuring the timely delivery and collection of computer and multimedia hardware.  You will work within an established policy/procedural framework but will recognise when changes/modifications are required and will implement these through close liaison with their line manager.

You will ensure that new IT equipment and problems with existing room equipment are logged and recorded in the call management system to allow for trend analysis and the implementation of preventative measures.

You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website; please click the 'Apply' button, above.

How to Apply: 

Please complete the online application form and upload your CV and a supporting statement

Closing date: 9th March 2025 at 11:59 p.m.                    

Interviews to be held: 25th and 26th March 2025

Further information

If you have any questions or require any assistance with regard to the application process, please contact HR Contact Form | SOAS.

Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006' for the duration of their contract.

For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.

We would particularly welcome applications from candidates from working class, first generation Higher Education, Black, Asian, other minority ethnic and underrepresented groups from within the UK and beyond. All appointment decisions will be made on merit, following a fair and competitive process.

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