Granta Backbone Network Technician

The University and UIS

University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.

The role

The GBN Technician will join a team of 3 customer-focused GBN project managers, working to help 60,000 students and staff to study and work in a cutting-edge environment that enables world changing research and development.

You'll get the chance to collaborate and interact with some of the finest minds in the world, sharing data, insight and expertise to make a meaningful difference to the University's success.

What you will do

As a GBN Technician you will:

• Provide administration and on-site and general project support with initial background work for new projects forming a large part of the role
• Maintain the database of information that describes the details of the cable plant, its allocation and use.
• Be responsible for ensuring network upgrades are implemented where required Carrying out network condition surveys, drafting reports and implementing remedial works.
• Ensure that the network maps are maintained and always up to date. Respond to network enquiries from other utilities.
• Ensure communication is always maintained between all internal teams and external customers.
• Raise POs as needed to issue to contractors and ensure that budget costs are tracked, issue invoice request on work completion.
• Take an active role in the wider team, provide cover during periods of absence, contribute to the design of processes.

This position is a permanent, full-time role, usually based on the University's West Cambridge Site.

What you will need

• Experience of Microsoft office software.
• Some understanding or experience of civils/cabling or general IT/telecommunications infrastructure would be an advantage
• Familiarity with personal computer systems as a work tool particularly with cable-management systems, word-processing and databases would be advantageous.
• Familiarity with the relationship between the University and the Colleges would be advantageous.
• Good interpersonal skills for dealing with a wide range of people at all levels are needed for communicating with College and University staff, with external contractors and local authority officers.
• To be self-managing with an ability to learn new techniques.
• Ability to develop and maintain their own knowledge in their field

The benefits

You can expect to receive:

• a competitive salary with automatic service-related progression and annual cost-of-living increases
• a generous annual leave allowance of 36 days per year (including bank holidays)
• access to a hybrid pension scheme with attractive employer contributions
• access to a range of shopping and travel discounts through the Cambens scheme.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department/institution/Faculty/School/University.

To apply online for this vacancy and to view further information about the role, please click the 'Apply' button above. 

If you would like more information about this role, informal enquiries can be directed by email to Richard Davies, System Lead GBN, at rcd41@cam.ac.uk.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

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